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Satellite Account

Satellite Account

Learn how to manage your Satellite account.

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Keep getting survey emails from "The DIRECTV Research Team and Market In View"

I don't click on anything I don't recognize...... is this a valid DirectTV survey request?

Question

559

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Looking for Solutions to MAX sign in for Direct TV / AT&T customers who got the Can’t Verify Subscription message

I have seen some people got their sign in issue resolved by Direct TV / AT&T. Can someone post the solutions that worked. I have changed my AT&T / Direct TV password snd this did not work.  MAX say's its Direct TV / AT&T that is not authorizing / syncing the account to MAX. TIA&nb

Question

757

6

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Closed

centurylink bundle billing screwup

Centurylink discontinued bundled service with Directv without notice. I have proof Centurylink paid Directv and still having to pay $635.00 in 30 days for service.  In the last nine years that I have had Directv, I have never, ever missed a payment.  I spent 4 hours of my day trying to ex

Question

701

7

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Cancel Programming but use my Genie HR44 and Mini Genie to purchase and stream movies, content!

I have a lot of Direct TV Equipment (HR44 and 4 Mini's) and have been a customer for close to 20 years. I am tired of paying for hundreds of channels I do not watch, and thinking about cancelling my service.  I spoke to their loyalty department and got no help.  It appears AT&T has gi

Question

240

16

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What choice package do I currently have.

How many channels do I have

Question

348

2

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No proration of a bill is terrible

So.... this is the last time I will ever use any AT&T service.  Here is some background.  I called and cancelled my services and turned in my equipment on 3/2/24.  My billing period is from 2-29 to 3-28.  How in the world can a company bill for an entire month when I had the service for 3 days?  Thi

Question

450

9

In-Ability to login online or view my bill

I am having difficulties logging into my account online. I have contacted support two times already and no one can figure out why I am being logged out instantly after signing into the account. I am also not able to access the online watch function. I was advised on the first call with directv that

Question

234

2

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Cannot connect to Max with direct tv

I am having problems signing on to the Max App. It seems this problem has been going on for months with many people. Why hasn’t this been fixed?

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173

1

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bill

I need to discuss my charges. I am overseas and iyou will not let me chat.

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101

2

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NEED HELP?

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