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Satellite Account
Learn how to manage your Satellite account.
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Question
CANNOT MAKE PAYMENT
I have been trying to make my payment on the app and there is nowhere to go to pay!! where did it go?? now im late and I have been calling and the rep's have no idea this is happening. I have reinstalled the app numerous times and nothing appears , I cant even see my bill
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Angry Senior! Billing continues even though Directv Canceled
On 1.5.25 I called and canceled my Directv. I even received a confirmation #. On 1.11.25 I called again and spoke with Jean (giving the whole story again). She told me to just pay my internet service for which I did. On 1.15.25 I spoke with Shea who assured me that he had taken care of the problem a
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cannot login to my account
I can log in and watch on my cell phone, but I cannot log into the web site on my laptop
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password problems
I have tried to set a password for directv and it takes me to an old AT&T password for a phone I no longer have. I just want to be able to get programs off of NBC & ABC and CBS and they are all require signing on to my TV service which is directv. I have tried many, many times to make this work and
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84
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Dispute billing
My account has been closed since October, 2024 and all equipment returned the first part of November, 2024 - I talked to Paulet on January 23, 2025 because of receiving a billing of $41.03. According to her I shouldn't have been charged anything. She reversed the charges and said the account had bee
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102
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FILE A CLAIM
Good Morning! Could you please send me the https:// address for filing a claim? We continue to receive calls regarding an open payment needed; however, our account was cancelled October 29th and our credit card was billed for three months after. At the time of cancellation, we had a credit of $25.00
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81
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Accepted Solution
SCAM CALL REGARDING REPLACING DIRECT TV ROUTERS
I received a telephone from "DirectTV Technical Center for Laguna Niguel, California". Caller name is Jack Anderson, phone number (Edited per community guidelines). Caller said my Dircet TV router must be replaced or my service will be disconnected. I would be charged $2.00 for shipping two new rout
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326
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Accepted Solution
Am I forced to take an upgrade along with a 2 year contract
Howdy folks, I have an old HR22 box that has been having quite a few issues as of late. It'll power cycle itself randomly, but fairly frequently now. About 1-2 times per day which is annoying as it takes 15-20 mins to boot back up every time. We've had a tech come out which refused to do anything ab
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199
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