Satellite Account

I was offered a protection plan at a discount. I accepted. When I was transferred to the Service department I asked them about this and they said they were not aware of this plan. I have one through ATT and I am paying twice as much a this protection plan is planning to charge for three years. I cal

I'm having a terrible time trying activate a new esim I deleted. I keep being redirected to the direct tv website. On an att forum I was told to post on this forum for help

I have filed a claim with AT&T over property damage caused by a Direct TV installer. They responded promptly and I forwarded the information requested. They sent an incorrect release and I asked for a correction. Been a month now and I cannot get anyone to respond to phone calls and Emails. Any assi

While watching any TV Shows I continually am getting these pop up commercials in the lower right hand section of my TV to watch other shows etc. It's totally annoying. I am already paying for the recording service to fast forward so I don't have to watch 20 commercials, now there is no way to get ri

Is there a way to verify with DirecTV if a phone number is associated with DirecTV customer service? The phone number in question (855-744-1728) was called by me and does answer as if it is DirecTV customer service, along with a live representative, but I can't find it anywhere on the internet, espe

I cannot view my invoice at directv.com. When I try to, it says that I need to go to att.com. When I go to att.com, it says that I need to go to directv.com. I just get sent back and forth between the 2 websites. I have been able to access my invoices online for years, but have not been able to for

Hello, I had to cancel my service. I cancelled over a week ago. The official cancellation date is in 3 days. I have not received any type of cancellation email or how to return my equipment. Is this normal?

I have tried over and over to sign in without any success. It sounds like this has been a problem for quite some time. Help!

Is the beta tester function still used? I am/was one but haven't heard for them in some time.

Just switched to a Genie with one Genie mini. The Genie works fine. The mini will blank out and say "waiting for receiver signal" for a few seconds up to a minute. Will then come back on. It is very random. I have a wired mini NOT wireless.