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Satellite Account

Satellite Account

Learn how to manage your Satellite account.

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Where can I find out if a phone number is legitimately from DirecTV? (855-744-1728)

Is there a way to verify with DirecTV if a phone number is associated with DirecTV customer service? The phone number in question (855-744-1728) was called by me and does answer as if it is DirecTV customer service, along with a live representative, but I can't find it anywhere on the internet, e

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3.3K

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Can't view invoice on website

I cannot view my invoice at directv.com. When I try to, it says that I need to go to att.com.  When I go to att.com, it says that I need to go to directv.com.  I just get sent back and forth between the 2 websites.  I have been able to access my invoices online for years, but have no

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292

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Cancellation - No confirm email

Hello, I had to cancel my service. I cancelled over a week ago. The official cancellation date is in 3 days. I have not received any type of cancellation email or how to return my equipment. Is this normal?

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462

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Signing in to my account is a nightmare!

I have tried over and over to sign in without any success. It sounds like this has been a problem for quite some time. Help!

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148

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Accepted Solution

beta

Is the beta tester function still used? I am/was one but haven't heard for them in some time.

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286

8

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Genie mini

Just switched to a Genie with one Genie mini. The Genie works fine. The mini will blank out and say "waiting for receiver signal" for a few seconds up to a minute.  Will then come back on.  It is very random.  I have a wired mini NOT wireless.

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187

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Accepted Solution

DVR

I just recently received my free HD recievers after talking to cust service and making sure I will be charged the same monthly charges. Explained to them I did not want the DVR service too. They said no prob. Of Coarse I got the Hddvr rec and the nice new charges of $35 per month extra. Also I told

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292

14

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Discriminating commercial

The commercial where the older man told the younger man that he wouldn't have to watch sports with his "weird neighbor" and the neighbor is obviously developmentally disabled and then the man looks uncomfortable to be there, is HORRIBLY DISCRIMINATORY!!!!! To make fun of a young man with developm

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342

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Haven’t received Rewards Card for signing up

I switched from Spectrum to AT&T and DirecTV, when I signed up there were some promo gift card I was eligible for and that was a $200 rewards gift card for switching. I have a screenshot that this was a part of my order. It’s been 6 weeks and I haven’t received any email or anything in the mail

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470

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Adding Chanel’s

I have direct tv basic through my apt complex, how do I find my acct number to add Chanel’s or internet?

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165

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