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M

2 Messages

Thursday, August 17th, 2023 4:45 PM

Bundled/Promo Pricing

I was on an promotional offer when I signed up for broadband + video. Does anyone know what happens to my internet price when I the promo period ends? What if I choose to downgrade my internet tier, or if I decide to drop video altogether?

Thanks

New Member

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36 Messages

2 years ago

Looks like you'll need AT&T support from here. If you slide over to forums.att.com, they'll meet you there with a helping hand. 😊

2 Messages

2 years ago

can I use the same login as this forum or do I need to make a new account. it seems I can't use my same email to post on that forum and it wont let me login with my credentials for this forum

ACE - Expert

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21.2K Messages

2 years ago

Most likely you need to create a new account on the AT&T forum.

ACE - Expert

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23.1K Messages

2 years ago

@mk123 

If you created the account when the forums were all-in-one, then you may have been provided a login automatically. However as you've joined today, then you will need to create a new login for the AT&T forum.

This is all because of DirecTV splitting off into their own entity again with the new co-owner.


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