2 Messages
BBB - Customer Service
I cannot wait to go to the BBB on Direct TV. I am trying to do something very simple and it has taken over 3 hours and I am absolutely being treated like crap, and they do not care about the consumer
2 Messages
I cannot wait to go to the BBB on Direct TV. I am trying to do something very simple and it has taken over 3 hours and I am absolutely being treated like crap, and they do not care about the consumer
DIRECTVhelp
Community Support
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255.3K Messages
2 years ago
Hello there. We’re sorry you’re feeling this way. That’s not the experience we want you to have. Let’s connect on this via a PM to take a closer look at your inquiry and properly assist you. Cesar, DIRECTV Community Specialist
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ckornegay
2 Messages
2 years ago
How do we connect on a PM?
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shannon02
ACE - Expert
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21.2K Messages
2 years ago
There will be a box with lines in it if DTVhelp has sent you a PM/DM at the top of this page.
(edited)
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Juniper
ACE - Expert
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23.1K Messages
2 years ago
@ckornegay
If you get a PM, then a new icon will show at the top of the page looking like a text/speech bubble/box. Hopefully the official forum 'help' team can assist, though they are not a replacement for customer support so options might be a bit limited.
Otherwise, your comment is so vague we would need details of some sort to provide guidance in this public forum.
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