Contributor
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1 Message
AT&T
I am going to find another service, everything has been screwed up since Direct merged with AT&T, and every time I try to log in, it opens Direct instead of AT&T. This is confusing! I have been trying to connect to AT&T for 30 minutes.
shannon02
ACE - Expert
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21.3K Messages
2 years ago
AT&T sold off 30% of DTV and the new partner has moved everything back to DTV and are running the day to day operations.
(edited)
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Juniper
ACE - Expert
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23.2K Messages
2 years ago
The DirecTV website was being separated. There are login issues because of this. Now you need a different email attached to the logging for both sites.
Might have to call and get the online login fully reset.
A new co-owner had taken over DirecTV operations. So hopefully when the dust settles we will start seeing some improvements.
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DIRECTVhelp
Community Support
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255.4K Messages
2 years ago
We are sorry for the experience you had with your credentials. We want to help you validate your credentials and get this fixed. Please, meet us in a DM to get started and help you unlink the access. Samir, DIRECTV Community Specialist
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