Welcome to the DIRECTV Community Forums

New to the Community? Visit the Community How-To and Guidelines to get started.

Satellite Account

Satellite Account

Learn how to manage your Satellite account.

3.1K

(3447)
What choice package do I currently have.

How many channels do I have

Question

429

2

0

No proration of a bill is terrible

So.... this is the last time I will ever use any AT&T service. Here is some background. I called and cancelled my services and turned in my equipment on 3/2/24. My billing period is from 2-29 to 3-28. How in the world can a company bill for an entire month when I had the service for 3 days? This is

Question

498

9

In-Ability to login online or view my bill

I am having difficulties logging into my account online. I have contacted support two times already and no one can figure out why I am being logged out instantly after signing into the account. I am also not able to access the online watch function. I was advised on the first call with directv that

Question

252

2

0

Cannot connect to Max with direct tv

I am having problems signing on to the Max App. It seems this problem has been going on for months with many people. Why hasn’t this been fixed?

Question

182

1

0

bill

I need to discuss my charges. I am overseas and iyou will not let me chat.

Question

104

2

0

manage equipment

I need to order 2 new remote controls

Question

98

2

0

New Directv software is awful!

Directv has made software upgrades which are far worse than the previous version. This applies both to the Directv menu and the IOS application. The new version is much more difficult to use and loses key functionality. I assume Beta testing was done but the changes made make it cumbersome to negoti

Question

816

3

0

Reimbursement Prepaid Mastercard yet to arrive

I am contacting you to figure out why the promised reimbursement that was to be mailed to me on a prepaid Mastercard has not yet arrived, and if there is a way to track the shipped card?

Question

124

3

0

Can't log into Direct TV

Same issues others have had for a couple of years. Can't log into my DIRECTV account. Keeps taking me back and forth from ATT and DIRECTV log ins. Aslo tells me incorrect user ID or password with Care Code 201

Question

352

2

0

Directv is going to lose my business after 20+ years

I am a long-term customer of Directv. I called for the "loyalty department" to request an expired $25 promotion credit be added back on for another year. During the entire conversation the agent did nothing but try to upsell me to different channels or to a new system. I repeatedly said all I want i

Question

622

3

0

NEED HELP?

Pinned Posts

Loading...

Accepted Solutions

View More

Loading...
Loading...