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Satellite Account

Satellite Account

Learn how to manage your Satellite account.

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I signed up for AT&T home internet and Direct TV and the experience was horrible

I went to my local AT&T store here in San Mateo County. I explained that I had a very bad experience with Comcast/Xfinity and that I wanted to switch service. I arrived at the store at 5pm. I left the store at 8pm. It took this sales person 3 hours to order TV and internet. When I told the sales rep

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983

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Closed

Out of Town Streaming

I am in Ann Arbor, MI. trying to stream Detroit Tigers and am told it cannot find my receiver. I can get other channels.

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125

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Make Paying Your DIRECTV Satellite Bill Easier

We recommend setting up Auto-Pay! Go here and set it up today.

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90

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0

A 2 year contract add to my account because your equipment failed

I have been with directTV for almost over 10 years, I signed a 2 year contract about 10 years ago, I almost cancelled last year, and then a rep called me and offered me a promotional price for a year and he said there would be no contracted time just a discounted price for a year. So I took the offe

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703

8

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Texas Rangers on Direct TV satellite channel 677

I live in El Paso, TX. I am getting the Texas Rangers MLB games on Direct TV satellite channel 677. But I am not getting the Texas Rangers pregame and postgame shows. My TV screen says, "Not authorized to get this channel." I am paying for the satellite premier package and use the Genie 2 box. What'

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470

8

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surveys

Does the directv perks website does surveys to get free tokens? I think I read directv customers can get free tokens doing surveys.

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139

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App

The app hasn’t worked for a couple of months now. I’ve called several times and each time I get the same answer “WE ARE AWARE OF THE ISSUE.” Yea, right. This is very disturbing. Anyone else dealing with this?

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139

6

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Promotional reward card

I just got off the phone with customer service about not receiving the promotional reward card for signing up for service. I have never received the card or an email... No information. The representative told me that an email was sent and was never redeemed and is now expired as of December. I have

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168

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Accepted Solution

termination fee

I have been an ATT customer for close to 25 years, both for my business and for our family. I recently established a DirectTV account that we ended up needing to cancel. After an hour long chat/call with customer service to cancel the account I was informed of a early termination fee of over $400. T

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2.8K

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Unable to receive login code due to phone number being for a landline. Email is grayed out now too and can't be selected.

As the title says, my phone number on file is for a landline, which cannot receive SMS. I also can no longer select the Email option, either. I was able to do the latter in the past. I also want to say that the 60 second timer is too short, especially given your notice says "it might take a few minu

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394

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