2 Messages
RC73B no longer allows ON button to turn my Sony Bravia off. My 2 other TVs can be turned off using RC73 ON button.
I have 3 TVs all connected to an HR44 with each having an RC73 for Receiver/DVR control via RF. Recently, my Sony Bravia can no longer be turned off with it's RC73's ON button. My Toshiba & Panasonic TVs can still be turned off using the RC73 ON button. I have reset the HR44 and all RC73 remotes multiple times. I have also attempted to reprogram all 3 remotes restoring full HR44 control from the Toshiba & Panasonic TVs. I have tried manually reprogramming the RC73 to my Sony Bravia using dozens of 5 digit codes I found online. I can get the RC73 to fully control my Sony TV, on/off, volume up/down, but it will NOT turn off using the RC73 ON button like it did for many years. Any Ideas whats changes? And what I can do to restore that function?
xraycat53
DIRECTVhelp
Community Support
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255K Messages
2 days ago
Thanks for trying to troubleshoot and sorry it didn't resolve the issue, @xraycat53. Try resetting the remote to its default factory settings. Here's how:
Press and hold MUTE and SELECT together until the light flashes three times.
Press 9, 8, 1 and SELECT. The remote flashes four times and should now reset.
Rizza, DIRECTV Community Team
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xraycat53
2 Messages
2 days ago
Thanks, but as I commented in my post, I did reset the remote multiple times over several days with no resolution to the incomplete reprogramming issue. I reset the remote & the HR44 vseveral times between attempts to program the RC73 to my Sony Bravia.
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DIRECTVhelp
Community Support
•
255K Messages
2 days ago
We have a technical team on standby, ready to assist with your remote control issue. We're sending you a DM now. Rizza, DIRECTV Community Team
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