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DIRECTV Equipment

Get help with your DVR, receiver and satellite equipment.

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Help? Code to pair DirecTV Genie remote to new TCL Firestick TV

We are looking for the correct code to pair our DirecTV Genie remote control to our new TCL Firestick TV. So far, no code we have found has worked.  Does anyone know, first, if the DirecTV Genie remote (RC73) can be paired with our new TCL S450F television?  

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remote order

hi just order a remote that's the only thing i order and now it saying I order 3 genie and a remote is this normal  

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remote order

I just order  a remote and now it saying i order all of this like (Edited per community guidelines) how did a remote go to all of this???? is this Normal  Genie Mini1Genie1ATT DIRECTV Accessories1ATT DIRECTV Equipment Accessories1

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Confusing Return information

Hi all. Service cancellation effective on 2/4/2024 over the phone with a rep. She said our equipment could be recycled so no need to return anything. Got an email from Directv on 2/6 (added below) but doesn't list any equipment in the designated space. I don't know if this is just a form email that

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Disable WiFi

Anyone know how to disable the WiFi on a Dish recorder? It pulses constantly. I have looked and looked to no avail on the internet. All I learn about is how to make it not access your wifi, not how to disable the WiFi. I want it OFF, disabled, not working. Thank you.

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How to contact engineering department.

I work for a manufacturer of a popular soundbar. Recently DirecTV removed us from their remote programing guides.  The "codes" they listed previously worked fine.   I would like to send DirecTV a few remotes or a spreadsheet of the hex values for IR commands.  Who do I contact?

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Super Bowl

Have home theater setup w 3 smart TVs w ATT internet and Direct TV cable internet is down ATT tech says lines are not working at main box can’t fix today but I have cable and TVs all day won’t connect to live RV  network connection not working how do I disable the internet part to watch cable

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Gemini Air with satellite account

If I purchased a Gemini Air over ebay and hooked into an HDMI port on my TV can I sign in with my directv credentials that I use to check my account or the downloaded directv ap on my firestick. Will it work?  It seems like it should as when I downloaded the directv app off firestick and signe

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Genie tv guide and menu update

Is it possible they will update the menu and channel guide on Genie receivers and have guide similar to the Gemini guide/menu? It would be nice to have channel logos on the guide and not just abbreviated letters with channel number. I think prior to 2018 the guide on Genies had channel logos but was

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Record to DVR when away from home network

I have the DirecTV App and I used to be able to record shows remotely. Now when I am not on the same WiFi network, the app will not let me record when remote. I have DIRECTV Genie2 HS17 / DVR Server. Is this a widespread issue?

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