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1 Message

Thursday, May 16th, 2024 4:07 PM

Hot HDMI arc /unit into TV

Why is my HDMI unit that plugs into my 2 TV's get so HOT! One is hotter than than other?   Also my TV's  BOTH #! Freeze ,  #2 Sometimes blurry doing sports , #3 changes channels & #4 search intermittently mostly during after 8pm? I checked internet today & I have 32.15 Mbps. I see that there has been problems with these Air devises in the past year by responses on line?  Please contact on this. Thank You Vic G

Community Support

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254.4K Messages

6 months ago

Hi, @gonzox2x. We're sorry that your TVs freeze and sometimes blur when watching sports. For quick fixes, check Troubleshoot DIRECTV sound and picture issues | DIRECTV Support and Get help with your DIRECTV box or remote | DIRECTV Support. We'll send you a DM to investigate what's going on with your Gemini Air device. Lynie, DIRECTV Community Specialist


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