1 Message
Remote not working
Sometimes the remote will arrow down the lists but most of the time it doesn’t work. I tried taking the back off to replace batteries. Problem with that! I cannot get it off. Anyone have a hint for that?
1 Message
Sometimes the remote will arrow down the lists but most of the time it doesn’t work. I tried taking the back off to replace batteries. Problem with that! I cannot get it off. Anyone have a hint for that?
litzdog911
ACE - Sage
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46.1K Messages
6 months ago
Which remote control model number?
It can take some force to slide off the back to replace the batteries.
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DIRECTVhelp
Community Support
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254.4K Messages
6 months ago
Hello @Gracief. We came across your post. We're sorry that you're having trouble with your remote control. Let's get this fixed. Visit https://www.directv.com/support/article/000092831 for more comprehensive steps in fixing your remote. DIRECTV appreciates your patience. Stephanie, DIRECTV Community Specialist
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