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DIRECTV Equipment

DIRECTV Equipment

Get help with your DVR, receiver and satellite equipment.

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Six Second rewind button glitching

We have had DirecTV satellite for over 20 years. In the last few months, when I press the six second rewind button multiple times (like to rewind 30 seconds, 5 times) it will go back to the beginning of a program or back 20 minutes or  7?  Really random jumps, but definitely not the 30 se

Question

475

7

Closed

One of my TVs is not getting a signal from the receiver

Greetings. One of my TVs is not getting a signal from the receiver, but the other two TVs are receiving a signal and working properly.. I have rebooted the receiver but it is still showing no signal. However when I moved it to HDMI 3 Instead of 2 where it was showing programming, it is saying that t

Question

588

4

0

Menu/List/Guide buttons not working on Remote

Remote works for everything else, but the Menu/List/Guide buttons do nothing - replaced batteries tried same functionality on other TV Remotes

Question

1.3K

5

0

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Lost biography info for the Cast & Crew

I have Directv (for 23 years!)  I have lost the biography info for the actors listed on Cast & Crew option.  When will it be restored?  That was a big plus for me keeping Directv over Dish.  Thank you.

Question

860

3

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Directv works, internet works, apps like disney+ indicate a connection error - code 102 shows

The apps on my smartv like disney+, prime video etc. do not work. I get a connection error. I have Directv service .  I reset the router and I reset the smart hub receiver. I don't know what cable is not connected. What could be wrong.

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235

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Accepted Solution

Official Solution

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Do I need to have internet when I'm having direct tv installed?

Do I need to have internet when I'm having direct tv installed?

Question

1.6K

4

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My tv shuts off for a sec and back on while I'm watching recordings

This keeps happening. I'll be watching a recorded show and it will sound like my tv is powering off and then come right back on in the same place. There is no error message or anything else. It is happening more and more. Help please?

Question

2.1K

5

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Previous button not working

Previous button not working correct when on a DVR movie I gave a Gemini and it’s happening on both tv’s I’ve been waiting for over a month resetting doesn’t work neither did a new remote can I get a ETA for this bug fix

Question

122

1

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Closed

Hallmark Channel have picture issues

Hallmark channel is always have pixel issues recently.  None of my other channels are having this issue so it is not my tv.  Is there any known issues with the Hallmark channel and how do I go about fixing it.

Question

1.6K

7

Screen background playing

Is there any way to get a view of stuff recorded on my dvr that may have come from a video recorder and not from the TV channels. I have a tremendous amount of background playing on my tv

Question

134

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