New to the Community? Visit the Community How-To and Guidelines to get started.
DIRECTV Equipment
Get help with your DVR, receiver and satellite equipment.
19.3K
All
Question
Returnable items?
I have some DirecTV items in stock that I would like to return, if possible. Can you tell me if the following items are still returnable? C61-700 H25-500 C51MP-700-T HR44NC-200-T
Question
167
4
0
Will a C71KW-400 work to replace a gemin air for IR control reasons
Mom is 95 years old and can not use the small hard to read gemini air remote. There are no big button remote options for the BT control. I found a new old stock C71KW-400 box and remote that I believe will function with IR control. This would allow me to purchase a big button universal IR remote for
Question
189
6
0
Should we upgrade equipment?
We have a Genie Gen 3 HR 54 and several Genie Mini C51's. Should we upgrade this? Or is this still ok equipment? I called to inquire and they asked all kinds of questions I didn't understand and kept putting me on hold. Reading in the forums I'm even more lost. But it sounds like the newest equipmen
Question
172
4
0
Receiver not ready for downloads
Not able to record or rewind to start to watch any shows
Question
128
1
0
I cannot mute the tv using my directv remote.
I have a directv remote RC82V and it doesn’t allow me to mute the sound. I have to use the television remote. help.
Question
162
2
0
Accepted Solution
Whole Home Equipment Upgrade - Do or Don't
I received a voice mail from DTV last week saying that I was eligible (as a long time customer since 2003) for a free equipment upgrade with NO commitment. I have the equipment listed below. What do you think about upgrading? I have not contacted DTV yet as I wanted to get expert opinions from the
Question
442
9
0
DVR at Assisted living
My parents just moved to assisted living which provides DirecTV but no DVR. Are there any options to add one separately? Facility doesn't know if one.
Question
131
1
0
Accepted Solution
No captioning on my DirecTV programs box work.
None of your instructions work on the screen or internet. It has been doing this since DirecTV said they had a new home. That was back in March. The little box in the office does have cc, I need the main box replaced in the living room in order to get the cc to come on all programs. The
Question
192
13
0
RC73 no longer turns off TV
I have a Samsung TV UN43TU7000FXA with a Genie Mini C61-100 receiver. Recently, the RC73 no longer turns off the TV when I power off the receiver. This worked for years until recently and the RC73 still controls the TV volume. I reprogrammed the RC73 (Mute/Select code 12051) and the pro
Question
418
6
0