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DIRECTV Equipment

DIRECTV Equipment

Get help with your DVR, receiver and satellite equipment.

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Unable to access “View Playlist” After Recent Upgrade.

This function allows me to cleanup/delete old recordings, but more importantly, free up disk space when needed Why is this no longer accessible?

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Trouble upgrading equipment using DIRECTV Protection Plan

I was checking my account and noticed for the last 5+ years I have been paying for a protection plan for $9 a month. I saw that with the plan I can upgrade to the latest equipment every two years. I figured why not if it's free and started up a live chat with three separate agents who all told me th

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309

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Tv service

Can I get tv and you send equipment for me to install! No one can come in my house with dogs

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224

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Cancel my service appointment

Cancel my service appointment

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221

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Pevious button going back to a different channel

When i press the previous button, it doesnt go back to the previous channel, it goes to the channel before the previous channel

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236

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Directv remote

Hi, does anyone know if I can reprogram my DTV remote to work with Spectrum equipment? Spectrum remote is really bad. Thanks. 

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221

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What kind of RG6 female to female connectors do I need to connect receiver to switch?

I got a satellite upgrade and it's the HD SL3 satellite. I have 3 HR24 receivers and they all work with the new satellite.  The DTV tech put in a switch that splits the RG6 cable to multiple RG6 lines. I want to move one of the HR24 receivers to another room.  The cable to the other room

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218

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Connect Gemini to genie 2

I recently had to get a new genie 2 and it took a while with tech support to connect my mini to it but it finally worked. However they could not help me connect my Gemini to it as well. Nothing has moved positions or wiring or anything it just keeps giving me the 615 error message. The dash then 987

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232

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LNB issue? Pixelating and Cutting Out

We have a DirecTV Genie and two mini Genies. A couple days ago the software updated. Since then we've been having issues with pixelation and cutting out, like happens during storms (but there are no storms). I troubleshooted yesterday and even had DirecTV support run tests with no success. In my ef

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249

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New: "Your TV does not support this program's content protection" message

After more than 6 years, today I now get: "Your TV does not support this program's content protection. Replacing the TV's HDMI cable with component cables will allow you to view the program".  I am sure that my old high end Panasonic plasma monitor/display (not a TV as it has no tuner) does no

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