DIRECTV Equipment

Hi all. I have a strange issue with my DirecTV service that just started recently.  I think it occurred around the time of the software update to my receiver. Behavior: When navigating the Guide, Menu, or changing channels the volume will also change.  The volume seems to change based on

Please read carefully, it's not my setup, nor will rebooting fix anything. This is solely about the inherent limitations in Internet access in a Gemini. And warning: if you think that apps in the Gemini use the internet from the server, you are wrong. This is on a Genie 2 system with a Gemini altho

Can I use 2 Gemini remotes for one Gemini receiver in the same room? One for me and one for my wife.

I'm using the RC66. So far I have found that none of the color buttons, except the Red button, do anything. Any way to assign commands to the other the buttons? (Green, Yellow and Blue) Also, I've programmed remote with my Dynex tv. Most commands work except the up/down buttons. In order for me to

I have an aging HR44. It serves one remote Genie client and is networked to an old HR22 that holds some precious and otherwise unavailable recordings.  For the last month or so, on recordings I am getting what I would call "skips".  To use one simple and obvious example . . . recordings o

I have a Mzeibo soundbar - KY-2020D but I can't find the name in the list of soundbars on DirecTV. How can I set my DirecTV remote to control the Mzeibo soundbar?

I need a return label for old equipment

C41-100 mfg date 10/16/13 and C41-500 mfg date 12/6/14. Worked fine last night 2 of 3 errors 622 this AM. No storms or other problems also no wiring issues. Have unplugged all devices and reset only thing I have not done is to reset Genie on the TV that's still working. It's like someone s has shut

Can not download and watch on demand shows/movies...getting error message that internet speeds are too slow either wireless or hardwired and that is with no other devices in home connected...surf speeds 50-80 mps on my computer...streaming on other devices etc firestick/smart tvs works great 

I've installed a new Gemini unit "on top" of one of the early Genie DVRs. I'm disappointed: I specifically asked whether I can use the unit to get 4K channels, and I was told "yes".  I was not told that the 3 channels available were not always available and were pay-per-view. There is no