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DIRECTV Equipment

Get help with your DVR, receiver and satellite equipment.

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iPasOS app not honoring receiver preference

Environment: a. iPadOS 17.6.1 b. iPadPro (11 inch) (3rd generation), model MHQVLL/A c. Game Room receiver: HR-24-500 d. Master bed receiver: HR44-70 e. 2 x C41-500 Desired behavior: on settings go into “Receiver Control”. Changed checked receiver from “Master Bed” to “Game Room”. Record a show usin

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Accepted Solution

RC remote

my RC73 remote will only turn off my DU 70000 series samsung tv when i press the ON button..? is there a fix for this?

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TiVo help

I have a TIVO THR 22 and it is failing. I  am not giving it up if I don’t have to.   Sent it to weaknees and I have had the hard drive and power supply changed.  It still keeps restarting.   If I buy a new one from weaknees will directv activate it?   Can I just put the old

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How to turn off "screensaver" mode for HR24 receivers?

Hello. After my satellite got upgraded to an SL3, my HR24 receivers (all of them) do this.   If there's no user activity (I don't press any keys on the remote that display the menu, fast forward the viewing, etc.) for several hours on the HR24, the receiver shows something like a screensaver

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TCL tv not listed for Gemini remote setup

TCL tv not listed for Gemini remote setup

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Recall button now going between 3 channels

Ever since the latest update, around 2 weeks ago, the recall button on my remote now goes between 3 channels rather than the normal 2. Is there a setting that I can change that will change it back? Thank you

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Music channel

Music channel song titles are not showing even after resetting the receiver.

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Gemini -- Multiple Disappointments

I've installed a new Gemini unit "on top" of one of the early Genie DVRs. I'm disappointed: I specifically asked whether I can use the unit to get 4K channels, and I was told "yes".  I was not told that the 3 channels available were not always available and were pay-per-view. There is no

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Reviewing Gemini

I have had the Gemini box for about three months now. It goes off regularly and says either “unauthorized location” or Code 622. Several times just rebooting the Gemini does the trick. Sometimes for a day other times for five minutes. The only option I have when it has to be rebooted over and over i

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Previous channel button bug

House you were probably aware the previous channel button no longer works as it supposed to on the remote. What are you doing to fix this?

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