New to the Community? Visit the Community How-To and Guidelines to get started.

DIRECTV Equipment
Get help with your DVR, receiver and satellite equipment.
19.5K
All
Question
Gemeni audio output toggles between tv speakers and soundbar
Just replaced genie product with two Gemeni boxes connected to Sony tvs via hdmi. When powering up the gemeni boxes, they toggle between tv speakers and audio system and half the time land on the tv speakers which is incorrect. And then when I try and go into the tv audio settings and set it back to
Question
151
2
0
Previous button not going back to the previous channel
We are having the exact issue with the previous button not going back to the proper channel. would love the fix for this. thanks.
Question
1.6K
13
0
calculating new service cost
Is there a way online to figure what new service would cost without actually placing an order?
Question
120
2
0
Pair remote with jvc tv
What code do I use to pair my genie remote with a jvc TV model RM-C1240
Question
2.1K
6
0
Help with chromecast on gemini box
I have a new gemini box that says it has chromecastbuilt in. In the apps section, there is no chromecastapp like there was in my genie box. But when I clickon the cast button on my phone or computer, I see achromeast connection with the name assigned to thegemini box. When I click it, it says connec
Question
972
46
0
C31-700 Issue
Hi, I need some help with an odd problem. I have a client that has C31-700 boxes. They are using the older RF universal remotes with them and DirecTV had us reset the remote (981) when they were having issues. Now the remote doesn’t work at all. It’s almost like the remote reverted to IR mode and t
Question
159
2
0
Moving a coax for my HD DVR hr 21 700
Hello, I have a hr 21 700 and that is the only active box that I have. I want to move the set up and upon install they went thru the floor. Now I want to move the cable and I have a new line that was ran for my cable modem. I am no longer using that line (moved to fiber internet)
Question
134
8
0
Accepted Solution
How to program an RC66RX remote to operate a DirecTV HR22-100 receiver
The RC66RX remote that DirecTV sent me will NOT operate my DirecTV HR22-100 receiver. I am seeking to program it to operate the HR22-100 receiver. This is not a request on how to program the remote to control the TV, Audio, etc....
Question
524
13
0
Tides at Bridgeside Fort Lauderdale, Fla
My building Tides at Bridgeside is switching over to you. How do I order the right equipment. A represntative from your company said i needed to do this online.
Question
108
2
0
RC72 Pause/Play Problem
HR44-500 DVR with RC72 remotes. Pause/Play button non responsive or requires long hold to stop or start playing a recording. Have tried multiple remotes and rebooted the DVR.
Question
137
4
0