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Genie Error 5109 Use Supplied Power Supply
I received a 5109 error on my Genie device which displays an error screen that says use the supplied power supply. I am using the supplied power supply. I unplugged it to reset the device and when it rebooted I received the same error code? I do not know what else to do.
bcbsncjlj
ACE - Expert
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6.2K Messages
5 months ago
Moving to DirecTV forum.
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ICHYWT
Community Manager
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297 Messages
5 months ago
I believe that to be a Gemini AIR device error code. Try flipping the USB-C side of the plug in upside down or opposite of how it's plugged in now. The portion that plugs into the AIR and not the TV.
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