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DIRECTV Account
Learn how to manage your DIRECTV account.
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Directv can't change my service address
I just spent over two hours talking with 5 different agents, including a supervisor in the background, who are unable to change my service address. Therefore I cannot get any local channels only national ones. Clearly a poor IT system and inadequate training for a basic function that should t
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Directv Perks page Something Went Wrong
I have been using Directv Perks for a while now without any issues but now when I log in the page loads perfectly then automatically reloads with this message: Something Went Wrong Try refreshing the page.If the problem persists, call us at1 (800) 531-5000between 7:00 AM & 9:00 PM CT Can you te
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496
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How can I convey my dissatisfaction with someone who can actually resolve an issue before I file a formal complaint with DirecTv?
I would like to review the account I ended up cancelling due to many things really. I would like to do this with someone who actually has some power to make changes with: how their customer service reps deal with people, issues with combining bills and promotions disappearing before the promised da
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310
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Changing to whole home service
I have an HR24/100 and an H/24/100 today and I'm thinking about adding Whole Home service. Both receivers connect to my home network via Ethernet and the HR24/100 shows Whole Home as unauthorized and says to call 800-531-5000. From what I read it seems that it's available but can't be ordered onli
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284
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Not my account
I have had an account set up in my name fradulently and have been trying to dispute it since February. I cannot get a hold of anyone in the fraud department (even the DirecTV employee said the number doesn't work) I have filed a claim but cannot get anyone to answer me on how that claim is going. I
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774
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Tech No-show
On July 18, 2022, I scheduled an appointment with DirectTV for cable repair because an error code 775 was showing on all the televisions in our home. The representative provided with with 3 time slots (8am-12pm, 12 - 4pm ams 4 - 6pm) for July 19, 2022. I choose the 12-4pm on July 19, 2022. &
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692
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Directv For Life Sweepstakes
Hello, Can someone please let me know if this contest hosted by DIRECTV was legitimate? I was contacted and asked to provide my phone number and mailing address on my account. https://sweepstakes.directv.com/WinForLife/Rules https://sweepstakes.directv.com/WinForLife Thank you, Ryan
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ERROR HELP
i cant sign on or register my account .. i get error Misidentity_001 i just got the dish installed . when i try to change my password i tried to login i get a message that im trying to login to att and im trying to login to directv.. you have your login pages on the same system and they are o
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318
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Accepted Solution
Error code 203
So it put up the message early Wednesday morning to pay your bill extension 203 blah blah. The autopay failed for some reason. So I immediately paid the balance in full (with the same credit card that failed autopay). The charge appeared immediately on my card statement and Dtv says I have a 0 balan
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878
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Direct tv account
A few months back we switched from Xfinity to att & direct tv. We were trying to save money while running a business from home. A Gemini, genie 2, osprey, and 2 genie minis were installed. We normally have 13-15 devices connected at all times. After 3 weeks of trying everything that was suggeste
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