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DIRECTV Account

DIRECTV Account

Learn how to manage your DIRECTV account.

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No proration of a bill is terrible

So.... this is the last time I will ever use any AT&T service.  Here is some background.  I called and cancelled my services and turned in my equipment on 3/2/24.  My billing period is from 2-29 to 3-28.  How in the world can a company bill for an entire month when I had the service for 3 days?  Thi

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189

4

Don't have account

On my credit report it says that I have a outstanding balance with you guys and I have never had service with you all and I called and talked to Regine at customer service and she couldnt pull up an account under my name because I have never had an account with you all and I was needing to get this

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137

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Closed

250.00 gift card

I was promised a 250.00 gift card to sign up for direct I have had it for 4 months now and have paid my bill am I going to see my card

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382

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DIRECTV Perks

Hello, Does anyone know how I can access the new program DIRECTV introduced DIRECTV perks? I have been trying to login to this program and it stays on this page. It says PERKS are ready for me. I've tried from a laptop and a smart phone. Neither option is working. I already have a DIRECTV satellite

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151

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GREAT Customer Service

We have been with Direct TV for 15 years. Today is the first time we have EVER got really good customer service trying to lower our bill. I spoke to Melisha agent ID MN503C - she was WONDERFUL. She was PLEASANT, easy to understand, HONEST, and helpful in lowering our bill back to a reasonable level

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167

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payment disputes, collected $500.00 from someone with no account, has held money for 4 months now

Bank paid in error from Archived account in Oct 2023 $500.00, have no account, owe you nothing, yet you continue to hold my $500.00, unacceptable. No account confirmed by your call center multiple times, even on 3 way call with my bank, sent you the email confirming funds sent to you on10/27/2023 Re

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143

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I have an old bill from years ago

I have an old bill from years ago that I did not know existed how do I do pay that off and can I pay it off in payments I do not have the account information to be able to look it up 

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134

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I have trying for months to get Directv to acknowledge that I cancelled my service. They ignore my emails and just keep trying

I moved away from Sacramento months ago and cancelled my tv service. Yet you keep claiming I’m there.  I haven’t had directv for months I’ve tried to contact you but you ignore everything. I’m not paying for service just because you refuse to acknnowledge cancellations. 

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263

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Accepted Solution

fake email address?

I got an email from this address. directv@email.directv-mail.com Is that a real address from DirecTV? Even if it is it could be spoofed?

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628

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Unauthorized account sign up.

Someone has signed my 80 year old mother up for an account with 8 boxes at an address she does not live at without her permission or authorization. The Address they signed her up at already is an ATT Direct TV Customer. now my mother is being billed for an account she did not authorize.

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143

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NEED HELP?

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