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DIRECTV Account

DIRECTV Account

Learn how to manage your DIRECTV account.

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Unhappy customer billing issues.

If it wasn't bad enough that we were out of our home 3 months due to a home fire. I suspended our service with directv during those months. Once we return back to the home, I got an $800 bill. The representative said that there was nothing they could do about it totally unfair. I've been a customer

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No access to oxygen shows

I linked my DIRECTV provider with oxygen and when I logged in and went to the shows some of them would play but most of them would output an error saying that my Provider has not authorized me access to this content. Please tell me what I can do

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235

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Wifi

Need password

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168

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Live Chat

Hours for Live Chat

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974

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Illegal doble charges

For the past 6 months I’ve been trying to get a hold of someone that can do the right thing and refund me the almost 12 months that direct tv doble charged my account due to the fact that the employee who switched me from satellite to stream NEVER cancelled the satellite account, I have tried every

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174

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How to change display name on Directv account

The primary person whose name is displayed is deceased. I need to change it to my name which is an alternate name. How do I do this?

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645

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Accepted Solution

Direct tv and att separating

To whom it may concern my name is (edited per community guidelines). I have been a loyal customer with AT&T and DIRECTV for 15 years now I was under the impression that I was grandfathered in because I was told that multiple times by multiple reps and that I would have HBO for free for the rest

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830

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REFUND

WAITING ON REFUND 8 MONTHS

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173

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Customer Satisfaction

This isn't a question; it's a comment. Customer service agent Travis and his supervisor Brenden (#BH3611) (I believe they're out of a Texas location) were extremely helpful when my parents needed to cancel their service. They couldn't have been nicer or more courteous. It's that kind of customer

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238

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Directv Rewards Visa Card

ITS CRAP! False advertising!  I am on a second set of cards that were sent to me & they still don’t work!  here’s the kicker I’m trying to use them to pay my Directv bill and it’s Directv that’s rejecting their own rewards card! un-flippin-believable! $100 & $200  I thought Directv got better. Nope

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