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DIRECTV Account

DIRECTV Account

Learn how to manage your DIRECTV account.

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Can't login to directv.com

When I attempt to login to directv.com with my AT&T login credentials I get a redirect screen from ATT which says that I no longer have TV services in my account and then waits 5 seconds and logs me out. I spent about 4 hours on the phone with them to no avail!  Any ideas?

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189

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Can't login to directv account

Long time subscriber to directv satellite. Can not log in to account. The directv site login will not accept the id/password that were working fine otherwise. Complicating matters is that I have Att internet so I do have an att login. When I try logging into att and accessing directv that way, I ge

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270

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Forgot User ID

I've forgotten my user ID on an account that I opened about 25 years ago. Your User ID recovery process responds with a list that includes the two phone numbers that I submitted then. My problem is that both of those numbers are voice only land lines and when your system attempts to send my User ID

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156

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first month's bill

how soon after satellite installation would my first months bill be due?

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261

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Loyalty Discount

Due to a DTV error, I have had to call every month since November to get my bill corrected. That involves hours at a time - mostly on hold.  Now my loyalty discount is expiring and I'm being told there is nothing available!!!  I can't afford the exorbitant amount my bill will be so will h

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548

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DBacks Channel 686

Your response does not make sense. We have a grandfathered Total Choice package and have always had 686 and in fact, had it until about a week ago.  We should still be able to have it since it was part of our package before.  I am pretty sure that it would just take someone to reprogram t

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175

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Accepted Solution

Official Solution

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Debt Collections / Restarting Service

Hi, I have a weird situation: I just moved into a house (as a roommate) that already has 5 direct TV receivers. I would like to start new service. The guy who owns the receivers says that he doesn't have direct TV anymore because he had a bill that went to collections. Can I restart service using hi

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364

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paid bill

I recently paid off my directv account how do I get my satilite back on?

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264

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confirmation for payment

How do I find the confirmation # for a payment I made? Does the website have this information? Is it sent via email/text? Does the website allow me to set notifications to be sent via email/text with regard to payments, upcoming payments, etc?

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139

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New Service

I tried to start new service but was told I need to settle a Directv bill. I contacted Directv and they cannot provide any information because it is in collections. I contacted this collection company and they are unable to provide any information on how or why I owe Directv. They can only provide a

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191

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