1 Message
contract problems
I can't believe you are doing it again. Especially with ESPN at the height of the US OPEN tennis tournament. you have us by the short hairs and it stinks. Why do you treat your customers this way? I am so frustrated with the whole mess you've got us in again. What terrible planning. I can't imagine doing this to a customer of mine. I realize I don't have any other choice than do drop DirecTV. What kind of choice is that?
shannon02
ACE - Expert
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20.6K Messages
2 months ago
Disney is the one that removed their feeds to DTV when they could have left them on while they continue to talk. The content providers love when their contracts expire near major events to anger the TV providers customers to leave or complain to them to cave and then have to raise their rates even more.
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KGR_CSR99
13 Messages
2 months ago
Agree! That's the only choice they are leaving us. Oh, don't forget the 20 buck credit, doesn't that make you feel good? Also love the "expert" responses that blame it all on Disney. There's 2 at the table. Get the deal done or suffer the consequences, Directv.
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shannon02
ACE - Expert
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20.6K Messages
2 months ago
So DTV caves into Disney and pays twice as much instead of whatever DTV offered that is sure to go up so they have to raise their rates even more?
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