Welcome to the DIRECTV Community Forums

New to the Community? Visit the Community How-To and Guidelines to get started.

DIRECTV Account

DIRECTV Account

Learn how to manage your DIRECTV account.

7.8K

(7684)
S
Extremely disappointed, need a resolution

Just got off the phone with Kianna with Direct TV Loyalty department. We have been with Direct TV for over 20 years, never missed a payment. We received the data breach notice and took action on our own, hiring our own protection service and changing personal accounts and so on. I called Direct TV l

Question

385

2

0

Fraud when I called to update my credit card information

I called (edited for privacy and protection) as listed for Direct Billing to update my credit card number. I was tod that I paid $149.10 on May 8, 2024 because I was getting a $20 discount for payng by phone today and that my next payment of $169.10 would be due on June 30, 2024. I was given a conf

Question

213

2

0

Closed

credit refund

My bill shows a credit balance and my services have been terminated and equipment returned. how do I get my credit refund?

Question

311

1

0

Told outdated DirecTV equipment but given DIRECTV STREAM instead.

Absolutely awful service. To start an associate told us our current directv service was outdated so they sent us a new one. Turns out this was directv streaming. We’ve had it for three months and it was stopped working 7 times. We have wasted our time four hours on hold and then hours going back and

Question

211

1

0

TCONNECT LLC, DIRECTV involved

Was dupped by TCONNECT LLC for $300 for my DIRECTV. Now for the individual to know my checking account number, in my opinion reading these articles, this has to be an employee working in DIRECTV.  So after paying DIRECTV $300 to get caught up with my 2 monthly payments that were never made, th

Question

205

3

0

Can you know if...

Hi there, Does anybody know here if there is an existing remote TV record for DirecTV that DOESN'T have a magnific control? (With a side affect on its side like "DirecTV" printed on the side?) I'm just wondering if somebody made a remote WITH numbers, and controls? Thanks!

Question

176

5

0

Accepted Solution

Whole Home DVR Service

I cancelled my Advanced Receiver DVR service today ($10/mon recording charge) but was told by a supervisor I must continue paying $3/mon for Whole Home DVR service to watch recordings on multiple receivers (although I have their Genie wireless). Does this make any sense to anyone…it doesn’t to me!

Question

317

6

0

Rewards card

I am the first time customer for DIRECTV. I got it in February 2023 was promised a $300 reward card. I have never received anything and now May 2024. What should I do to receive my card?

Question

163

1

0

Directv Account Site not accessible

I've tried logging into my account but I keep getting a black error page with the words 'Pretty Print, Bad Request'.

Question

137

1

0

Closed

Phone Scammers in area code 828

Today I mistakenly answered a call from 1-828 702-7164.  Supposedly a rep from AT&T & Directv.  She wanted to offer a reduction in our bill since we have been long-time subscribers.  Her Indian accent was so thick she had to transfer us to a "Supervisor".  This person offered a reduction for a 2/yr.

Question

5K

3

0

NEED HELP?

Pinned Posts

Loading...

Accepted Solutions

View More

Loading...
Loading...