New to the Community? Visit the Community How-To and Guidelines to get started.

DIRECTV Account
Learn how to manage your DIRECTV account.
7.9K
All
Question
Can not get paperless bill
I have been a Direct TV satellite customer since May 24 and have never received a paperless bill by email. In the first month I received a paper letter in the mailbox from them stating that my email would not go through and requesting that I sign in to my online account and correct my email a
Question
318
2
0
ATT - DirecTV bill
I have an overdue bill and want to pay. When I paid by cc to a DirecTV person, the amount went to my ATT account.
Question
481
1
0
I want to sign up for Peacock on my direct TV account
I need help to do this since I was told it has to be done online
Question
392
2
0
Closed
refund request from directv for duplicate payments to DT and Stream
someone replied and said I would be sent a private message so they could help me. that has not happened, so asking again. Thanks
Question
297
3
0
Max subscription
Hi, One when has a subscription to Max, is it just for watch HBO on the T.V? Because I am unable to watch any programming through Max.com. The site says they can't verify by subscription through my provider. Any suggestions on how I can remedy this situation. &nb
Question
1.7K
14
0
how do i get a refund for overpayments when I switched from DT to Stream?
I received bills from DT and Stream and paid them both due to paperless billing by two different methods and two different times of the month. I have back up for returning the equipment to DT but no satisfactory resolution for the refund.
Question
341
3
0
Max App on Computer, Phone and Apple TV
Hi, I have DirecTV Premier and have been unable to sign in to the Max App on any of my devices for the past several days. I used to be able to sign in with DirecTV as my provider using my DirecTV sign in information. Now the screen asks for my AT&T username and password. It doesn't matter since
Question
365
4
0
Billing Issue Continues to be Unresolved
Over the last few months, I have spent hours on the phone with AT&T customer service with multiple different departments telling me that my billing issue has been resolved though it clearly never has since I continue to receive phone calls and emails telling me about my balance due of $278.29. W
Question
376
2
0
contact number for Loyalty Department
Trying to find the current DirecTV Loyalty Department telephone number.
Question
3K
2
0
Place account/service on pause immediately
I wish to place my account/service on pause immediately. Also, my email address has changed. How do I address these issues?
Question
281
1
0