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DIRECTV Account
Learn how to manage your DIRECTV account.
7.8K
All
Question
Cancelled account
I have canceled my account and have been told I do not need to return the equipment as it’s over 10 years old. However I was also told I will receive a letter telling me to return the equipment, I am confused. I asked for a letter or email stating the equipment does not need to be returned and was t
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274
5
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Closed
Proof that my equipment doesn't have to be returned.
I canceled my account on 12/8. I received a final bill and it states that I will get an email with return instructions in 2-4 days. No email has arrived. I called and spoke with 4 agents and 2 supervisors over the last week and all say that I don't have to return the equipment but nobody can send w
Question
2.2K
16
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DirecTV scam
I received a flyer in the mail from DirecTV saying they give it $200 gift card for the 64.99 guaranteed for 24 months. Tried to order this but they will not honor it. They only give me 100 and I have it in writing with a flyer from DirecTV.
Question
324
6
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Closed
Rewards Card Never Received
I need to someone from DirectTV to open a private conversation with me about this since the Rewards Center I was told to contact told me there is nothing they can do about the Rewards card that was promised to me on my order. The last conversation I had is closed.
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374
6
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Paul Woggs
Paul Woggs has destroyed my eyes and head through Directv. Could you please disconnect all the movies running through my brain at your earliest convenience
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205
2
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Early termination due to move
I need to end my service with DIRECTV. My roommate moved out early and I am left with the contract and now I have to move out. I am moving into an over 55 community. The only provider they offer is Xfinity. Therefore I cannot take my DIRECTV service with me. They tell me I have to pay approximately
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297
4
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Continue to receive calls from DirecTV
Hello, I have been getting calls from (435) 709-3036 for about a week now. I finally ended up blocking the number due to the frequency. It calls at the same time each day so I don't think this is a valid DirecTV number but a scam. My account is current and I have requested NO marketing
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549
2
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Account
Anyone else notice their HR24s are now listed in the account as being streaming devices?
Question
191
3
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Accepted Solution
Unordered "upgrade" and extension of programming agreement
One of my Genie Minis quit working on 6/12/24. The DirecTv technician arrived the next day (6/13/24) to replace it under my DirecTv Basic Protection Plan ($8.99/month). This morning (6/14/24) I received an email from DirecTv that included "You are enrolled in DIRECTV Protection Plan Pre
Question
401
25
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Cancellation of Account Issues
My Direct TV account was cancelled in January, 2024. Equipment returned within the allotted time with receipt. Direct TV did not cancel and is trying to push me to pay approximately $300 for time after account cancelled. How do I solve this?
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202
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