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J

1 Message

Thursday, September 12th, 2024 3:19 PM

I have a 700 dollar Direct TV bill on my credit holding up a home purchase but I've never had direct TV...

I have this bill hanging out on my credit report for 700 dollars but i've never had direct tv. I've called and talked to several people and I'm told that I just need to pay it. Evidently it's supposed to be for unreturned equipment... this is insane, they won't do anything but tell me to pay the bill. I don't have their equipment and never have, in fact, I can show that I have had spectrum the past 20 years for internet and tv. I'd like to know how crap like this even happens. 

Community Support

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254.6K Messages

3 months ago

Hi @jaycoleman1143 thanks for bringing this to our attention. Let's meet in DM and investigate $700 DIRECTV bill. 

 

Carryl, DIRECTV Community Specialist

ACE - Expert

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22.6K Messages

3 months ago

So you never once had DirecTV ever? Then you need to submit a dispute with their Identity Theft Team/Fraud Department. www.directv.com/notmyaccount

If the alleged debt is old enough to have gone to collections, you may need to dispute with the collection agency as well.


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