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DIRECTV Account

DIRECTV Account

Learn how to manage your DIRECTV account.

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How do I cancel my service??

I had your service through AT&T which was canceled on March 5, 2024. I moved from that address on March 1, 2024. All the equipment was returned to AT&T, at their direction, on March 18, 2024; therefore, I have had no ability to use your service. I just received your bill to my new address fo

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244

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TruTV and TCM on my accounts

On my bill history, it states that I removed TCM and TruTV. These are part of my package and I never removed them. Please reinstate them back to my account.

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174

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Can I log out or disconnect devices not signed in on my Home network

I signed in on a TV at the condo is there a way to disconnect or remove the TV from Direct TV Stream?

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155

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An error occurred while processing your request

While trying to access my DirecTV account for the last couple of weeks, I get the following error message: An error occurred while processing your request. Reference #219.d3403617.1718044307.916fd3c https://errors.edgesuite.net/219.d3403617.1718044307.916fd3c This occurs whether I use Chrome or Ed

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763

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Manage account

Just out of intellectual curiosity. Looking at the current offerings, I only see the choices of Entertainment, Choice, Ultimate. and Premier. What happened to Xxtra/ Preferred Xtra? 

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186

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Directv Website through ATT

As a DTV customer for 30 years, I've never had so much trouble accessing directv as I do now. Since it was tied to my ATT account, I can't seem to UNTIE it even though I cancelled their internet service. I have trouble getting to the page, trouble getting to perks. I can't sign in direct, I end up i

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251

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returned my equipment why am i getting charged a fee- 1st reason non return fee, 2nd reason returned equipment unusable??

I've have been a DIRECTV customer for about over 14 years. over that time, I've had one replacement of a DVR unit then added another DVR unit maybe 5-7 years ago.  I recently cancelled my account with DIRECTV.  It was not due to bad service or content issues.  It was just because my wife and I weren

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504

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Website issue

Since at least last Friday the manage my programming page will not load for me on the DIRECTV website. I have used 2 different browsers on my windows computer plus my iPad and iPhone

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183

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Need help with account in writing

I have switched from Sattelite to DIrect Stream (which has been great :) ) however I continued to get billed on both, I have stream on auto pay so no issue there, my question is, I did call, and told them I had already switched, I received a follow up email from Direct, saying they got my request,

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164

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DIRECTV PERKS sign up offers

I heard that some customers in ICON level, get a free movie rental when signing up for DIRECTV PERKS. Is this true? Is it for select customers or all? Is this a genuine DIRECTV invite ?

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199

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