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DIRECTV Account

DIRECTV Account

Learn how to manage your DIRECTV account.

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Renewal without my knowledge

A guy, who said he was representative for ATT and Spectrum showed up at my business. He said if I get a combo, I will get a discount with a 2 years contract.  I signed up with him in 2019.  When the 1st 2 bills came, they were not charged correctly. I called DirecTV and they said to call

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login to directv

Every time I try to log in to the Directv account I am redirected to AT&T where I get a message that I have entered At&T instead of Directv. No matter what I try I keep getting the same response. How do I get out of that loop? I tried changing my password, changing my login, trying to set up

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211

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Unable to register for DIRECTV for Business App

MESIDENTITY_001 is the SOMETHING WENT WRONG error given

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193

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Now that DirecTV and ATT are separate... how can I fix my acct to not go through ATT anymore?

I have been with ATT/DirecTV for at least 15 years now. I have not had anything ATT-related in 6 years, only DirecTV. It has been (Edited per community guidelines) dealing with both ATT & DirecTV, and even after they have separated... our billing still comes from ATT despite hubby and I calling MUL

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585

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Cancelled DIRECTV and was charged $135 even though I returned equipment and had bill saying I OWED ZERO. DIRECTV is a scam

I have had DIRECTV for over 30 years. I have never in my entire life been so frustrated and cannot believe the way I was treated by this company. I cancelled my DIRECTV satellite package at the beginning of July. I shipped the equipment within 2 days of cancelling through UPS. I received a bill on J

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295

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Directv can't change my service address

I just spent over two hours talking with 5 different agents, including a supervisor in the background, who are unable to change my service address. Therefore I cannot get any local channels only national ones.  Clearly a poor IT system and inadequate training for a basic function that should t

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642

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Directv Perks page Something Went Wrong

I have been using Directv Perks for a while now without any issues but now when I log in the page loads perfectly then automatically reloads with this message: Something Went Wrong Try refreshing the page.If the problem persists, call us at1 (800) 531-5000between 7:00 AM & 9:00 PM CT Can you te

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Closed

How can I convey my dissatisfaction with someone who can actually resolve an issue before I file a formal complaint with DirecTv?

I would like to review the account I ended up cancelling due to many things really. I would like to do this with someone who actually has some power to make changes with: how their customer service reps deal with people, issues with combining bills and promotions disappearing before the promised da

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247

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Changing to whole home service

I have an HR24/100 and an H/24/100 today and I'm thinking about adding Whole Home service. Both receivers connect to my home network via Ethernet and the HR24/100 shows Whole Home as unauthorized and says to call 800-531-5000. From what I read it seems that it's available but can't be ordered onli

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186

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Not my account

I have had an account set up in my name fradulently and have been trying to dispute it since February. I cannot get a hold of anyone in the fraud department (even the DirecTV employee said the number doesn't work) I have filed a claim but cannot get anyone to answer me on how that claim is going. I

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NEED HELP?

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