Welcome to the DIRECTV Community Forums

New to the Community? Visit the Community How-To and Guidelines to get started.

DIRECTV Account

DIRECTV Account

Learn how to manage your DIRECTV account.

7.8K

(7680)
G
Max App on Computer, Phone and Apple TV

Hi, I have DirecTV Premier and have been unable to sign in to the Max App on any of my devices for the past several days. I used to be able to sign in with DirecTV as my provider using my DirecTV sign in information. Now the screen asks for my AT&T username and password. It doesn't matter since

Question

235

4

0

How do I email directv?

I need to email directv. I've already called them but I really need to write them an email.  

Question

250

9

0

Billing Issue Continues to be Unresolved

Over the last few months, I have spent hours on the phone with AT&T customer service with multiple different departments telling me that my billing issue has been resolved though it clearly never has since I continue to receive phone calls and emails telling me about my balance due of $278.29. W

Question

194

2

0

contact number for Loyalty Department

Trying to find the current DirecTV Loyalty Department telephone number.

Question

720

1

0

Place account/service on pause immediately

I wish to place my account/service on pause immediately. Also, my email address has changed.  How do I address these issues?

Question

174

1

0

Service cancellation timing and request

I want to cancel my service on the last day of my two year subscription, and avoid any termination fees.  After doing the whole phone and placed on hold and talking to a rep, I did not receive an accurate answer on this.  They told me my two years ends on September 4, 2019.  I want to cancel my serv

Question

526

8

0

Closed

Worst customer service in America!

You all are crooks and could care less about your long time loyal customers. So thankful you lost you Sunday Ticket case and I hope to see you file for bankrupcy soon.

Question

197

1

0

Direct TV

I'm very disgusted with direct tv. I've been a customer for 30 years and my 90 yr old father for 10 yrs. My father is a big reds fan and has been watching them for 10 years on Bally sports channel 661 up until a few days ago and when we called was told he'd have to pay $29 more a month to keep watc

Question

286

9

0

Closed

Overseas Customer Service

I find it extremely difficult and frustrating to communicate with your customer service agents located overseas - particularly in the Philippines. Does Direct TV have a number I can call for customer service agents located in our own country, the USA?   Thank you.

Question

518

7

0

Billing

My receiver was turned off. But my account was supposed to be drafted from my bank account. I would like for customer service associate to call me @ Thanks

Question

169

1

0

NEED HELP?

Pinned Posts

Loading...

Accepted Solutions

View More

Loading...
Loading...