U-verse TV

U-verse TV

Find answers to common AT&T U-verse TV questions, 24X7.
Ask a question

Latest Conversations

(25501)
recycling Uverse equipment

I changed from Uverse TV to Direct TV streaming. I got an email telling me to recycle the Uverse eqipment rather than returning it. I was directed to att.net/recycle for instructions, but I don't see any information there. Should I return it to an AT&T store, dispose of it however I can, or ship

Question

313

5

0

set-top-box-does-not-match-the-account-settings

new wifi receiver and I get the above message. Can I fix this myself or do I need an ATT rep?

Question

4.5K

15

0

How to transfer recorded data from my old VIP 2250 DVR to the new VIP 2262 replacement

My old VIP 2250 developed a problem but has a lot of programs recorded on it. I received a replacement VIP 2262 and would like to transfer the recordings from the old unit over to the new one.

Question

290

5

0

Opening an account without my authorization

I had a renter and was moving out . The direct tv account was in his name.  He closed the account and sent the equipment back but turned over the account in my name.  I did not authorize this.  I wasn’t even here when this took place.  I was planning on getting Xfinity. &n

Question

131

10

0

U-verse App DVR Recordings not in sync with DVR

In the app, Recordings, click on Recorded and it shows several shows I deleted a long time ago on the DVR. I tried deleting them from the app manually but they keep coming back although they aren't on the actual DVR.  Any way to get the app to sync up with the DVR to show shows correctly? 

Question

243

5

0

Screen size and resolution issue on Motorola VIP1200 receiver

The receiver only has a setting for screen size - I set it to HD-16:9. The picture does not fill the screen and the picture quality is not HD. The screen resolution and aspect ratio is correct via OTA antenna. There must be a proper setting on this receiver.

Question

94

3

0

Closed

I am trying to setup my directv remote to control my new tv

Onn roku tv

Question

115

1

0

CBS broadcast intermittently skipping/pausing

Have been experiencing intermittent skipping/pausing in CBS broadcast for several days. CBS is the only channel on our account where we’re seeing/experiencing this issue.

Question

132

1

0

Login each time

Why do I have to go each time I use the U-verse app and whether I click the stay logged on box or not?

Question

85

1

0

Closed

So it looks like advertising is finally here ><

I was shocked to see an annoying 'subscribe to U-verse games' banner pop-up appear whenever I went to go view Recordings. This (Edited per community guidelines)! Does anyone know how this can be disabled?

Question

913

10

0

0

NOT FINDING WHAT YOU'RE LOOKING FOR?