
Topics (3)
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outage
hen is the outage going to be fixed, what caused the outage and is techs working on it, why is it taking so ;ong I've been out of internet, tv and phone going on 20 hrs
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U-verse TV Account
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Official Solution
Orbi AX5400 mesh set up with ATT Uverse and having WAP issues with TV freezing
I just set up an Orbi mesh system with the ATT 5826 gateway. I have the gateway in passthrough mode and the Orbi is in AP mode. I have 2 wireless receivers for Uverse and the WAP is connected to the gateway and not the Orbi. The receivers are now freezing for a few seconds and doing this every coupl
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U-verse TV Equipment
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New Modem - Uverse Receiver Not Connecting
I got a new modem delivered from ATT and hooked up yesterday. Also changed my long ATT.... network name to something easier and new password. Everything is working great, except that our main Uverse receiver/TV is not connecting. Our secondary receiver/TV is working to watch a show, but no DVR featu
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U-verse TV Equipment
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Closed
Need to pay direct tv for elderly person
I need help paying a bill which is now service is turned off. I have no acct number as she misplaced it and doesn't know if there was a card on file. Her bill was washed and now it is off. She doesn't have an email address. Her old caregiver paid the bill with her information, she is no longer her c
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U-verse TV Account
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U-verse app on cell phone connecting to my receiver
My cell phone u-verse app can’t find/connect to my receiver
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U-verse TV Equipment
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U-verse freezing at 11p.m.
For a while my U-verse service freezes at 11 p.m. on one of my TVs. I read that this is an on going problem. I am paying for a defective service. You need to send a technician to fix this problem asap.
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U-verse TV Equipment
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Accepted Solution
Official Solution
U-verse app v6.2.2 on my iPad
This up was “updated” a month ago and since then, I have to log in every day, and the format will not take my auto login from my password manager. How does an upgrade go backwards? Tried the suggestions I saw in these forums, but none really worked. Hoping for a real upgrade soon.
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U-verse TV Account
217
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NO INFO FOUND
i record everything but 6 weeks ago instead of displaying show name and date/ time original aired. date/time, it just says no info found for everything I recorded. Sometimes I see the little picture insert and can tell which show it was. Is this how they will force us to Dish network?? I thought it
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U-verse TV Equipment
60
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Both remotes will not fast forward
Had a new receiver 4 days ago. I’ve had 4 since April! Earlier Today the tech replaced the HDMI cable and it has stopped freezing and pixilations. However now both remotes will not fast forward. Seem sluggish too.
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U-verse TV Equipment
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Is there a solution for the "Search" feature and "On Demand" not working
The "Search and On Demand" comes back with a "Error code: 401 - Unauthorized" "kx: Failed to load resource" It's not the hardware. All receivers and modems have been rebooted and changed out. Problem is still there.
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Watching U-verse TV
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