U-verse TV

U-verse TV

Find answers to common AT&T U-verse TV questions, 24X7.
Ask a question

Latest Conversations

(3144)
Using remote

To go to Netflix I hit on the remote and at the bottom of the TV screen an array of menu choices appears. At the far left are several (pale) menu choices including . How do I select one of these with the remote? It's surely simple but for now, I'm stumped and grateful for knowledgeable users who are

Question

88

1

0

Channels not showing in app

Why can’t I see all the channels on the app that I can at home?

Question

138

5

0

How to UNLINK my Wireless Services & my DirecTVSTREAM services at www.att.com/acctmgmt/ ?

I want to UNLINK my wireless services AND my DirecTVSTREAM services at www.att.com/acctmgmt/ . There are not links or instructions on how to do this AND there are no people available in Wireless Mobility Services or Combined Billing or DirecTV Billing that can assist. People just keep sending me bac

Question

757

5

0

401 error

I am getting the 401 error every time I try to Search from Menu. I have unplugged the Wi-Fi and reset both receivers (multiple times). Still nothing.

Question

208

3

0

AT&T Customer Service Management and Equipment Orders

Why can't customers get or find a telephone number for AT&T Customer Service management? Whenever I've had an occasion to call the 800-288-2020 number to speak to a customer service rep. and subsequently asked to speak to the CSR's supervisor, there has never been one available to talk with at that

Question

410

2

recycling Uverse equipment

I changed from Uverse TV to Direct TV streaming. I got an email telling me to recycle the Uverse eqipment rather than returning it. I was directed to att.net/recycle for instructions, but I don't see any information there. Should I return it to an AT&T store, dispose of it however I can, or ship it

Question

708

5

0

set-top-box-does-not-match-the-account-settings

new wifi receiver and I get the above message. Can I fix this myself or do I need an ATT rep?

Question

4.6K

15

0

How to transfer recorded data from my old VIP 2250 DVR to the new VIP 2262 replacement

My old VIP 2250 developed a problem but has a lot of programs recorded on it. I received a replacement VIP 2262 and would like to transfer the recordings from the old unit over to the new one.

Question

388

5

0

Opening an account without my authorization

I had a renter and was moving out . The direct tv account was in his name. He closed the account and sent the equipment back but turned over the account in my name. I did not authorize this. I wasn’t even here when this took place. I was planning on getting Xfinity. I paid the last bill of 104.04 on

Question

163

10

0

U-verse App DVR Recordings not in sync with DVR

In the app, Recordings, click on Recorded and it shows several shows I deleted a long time ago on the DVR. I tried deleting them from the app manually but they keep coming back although they aren't on the actual DVR. Any way to get the app to sync up with the DVR to show shows correctly?

Question

301

5

0

NOT FINDING WHAT YOU'RE LOOKING FOR?