
Topics (3)
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Using remote
To go to Netflix I hit on the remote and at the bottom of the TV screen an array of menu choices appears. At the far left are several (pale) menu choices including . How do I select one of these with the remote? It's surely simple but for now, I'm stumped and grateful for knowledgeable users who are
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U-verse TV Equipment
88
1
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Channels not showing in app
Why can’t I see all the channels on the app that I can at home?
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Watching U-verse TV
138
5
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How to UNLINK my Wireless Services & my DirecTVSTREAM services at www.att.com/acctmgmt/ ?
I want to UNLINK my wireless services AND my DirecTVSTREAM services at www.att.com/acctmgmt/ . There are not links or instructions on how to do this AND there are no people available in Wireless Mobility Services or Combined Billing or DirecTV Billing that can assist. People just keep sending me bac
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U-verse TV Account
757
5
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401 error
I am getting the 401 error every time I try to Search from Menu. I have unplugged the Wi-Fi and reset both receivers (multiple times). Still nothing.
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Watching U-verse TV
208
3
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AT&T Customer Service Management and Equipment Orders
Why can't customers get or find a telephone number for AT&T Customer Service management? Whenever I've had an occasion to call the 800-288-2020 number to speak to a customer service rep. and subsequently asked to speak to the CSR's supervisor, there has never been one available to talk with at that
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U-verse TV Equipment
410
2
recycling Uverse equipment
I changed from Uverse TV to Direct TV streaming. I got an email telling me to recycle the Uverse eqipment rather than returning it. I was directed to att.net/recycle for instructions, but I don't see any information there. Should I return it to an AT&T store, dispose of it however I can, or ship it
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U-verse TV Equipment
708
5
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set-top-box-does-not-match-the-account-settings
new wifi receiver and I get the above message. Can I fix this myself or do I need an ATT rep?
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U-verse TV Equipment
4.6K
15
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How to transfer recorded data from my old VIP 2250 DVR to the new VIP 2262 replacement
My old VIP 2250 developed a problem but has a lot of programs recorded on it. I received a replacement VIP 2262 and would like to transfer the recordings from the old unit over to the new one.
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U-verse TV Equipment
388
5
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Opening an account without my authorization
I had a renter and was moving out . The direct tv account was in his name. He closed the account and sent the equipment back but turned over the account in my name. I did not authorize this. I wasn’t even here when this took place. I was planning on getting Xfinity. I paid the last bill of 104.04 on
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U-verse TV Account
163
10
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U-verse App DVR Recordings not in sync with DVR
In the app, Recordings, click on Recorded and it shows several shows I deleted a long time ago on the DVR. I tried deleting them from the app manually but they keep coming back although they aren't on the actual DVR. Any way to get the app to sync up with the DVR to show shows correctly?
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U-verse TV Equipment
301
5
0