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Cant get a person on the phone for Fraud Department
I was a victim of identity theft and have been trying to get in touch with the fraud department for several days now. Each time on hold I suffered through the hold music for roughly an hour or two each time and have yet to speak with a person. Is there another way to contact the fraud department o
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U-verse TV Account
13K
33
Accepted Solution
Official Solution
how do you view your entire bill not just amount due
I keep getting looped between Direct TV and ATT when trying to see my actual bill. This has been going on for months. I even tried to cancel paperless billing just so I can see my bill but apparently that is no longer an option. This seems to border on illegal. There's also no real way
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U-verse TV Account
95
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DVR unavailable
When trying to access my list of recordings, I receive a message “the recordings list is unavailable“. I tried to troubleshoot his program online, but was unsuccessful.
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Watching U-verse TV
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0
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Official Solution
Cancel u-verse internet
Hello everyone! I keep hearing conflicting information on a matter of canceling a service. I am currently on u-verse internet 50mbps, u-verse TV U300, and phone land line. I was told by a technician that if I decided to cancel the u-verse internet I would lose the TV U300. Dose anyone know if thi
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U-verse TV Account
175
2
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ATT Cisco DVR box with OREI 4x4 HDMI Matrix Switch issues
Sorry if this has been posted before. I just did a complete renovation in my home. Previously I had only two TV's, one in the living room, and another outside. I only had two Uverse boxes, one was a DVR, and the other was wireless with the hub located where the Gateway/Modem was. There
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U-verse TV Equipment
99
2
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Install the BGW320 gateway
We have U-verse over fiber network. Recently had an issue with one of the TVs giving 'no signal' error. After chatting with customer service, I received the new BGW320 gateway to replace the current one. I do not have the technical knowledge to do it myself. How do I get a technician to come and
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U-verse TV Equipment
76
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DVR recordings
All my recordings disappeared two days ag, is there a way to get them back?
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U-verse TV Equipment
75
1
0
Accepted Solution
Official Solution
Receiver box
We're removing one of our TVs and need to send the receiver box back. Do we need inform att that we're returning it or just send it by ups?
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U-verse TV Equipment
124
1
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Wired TV starts and stops
Received a new wired DvR for the den TV. It continues to start, stop and pixelate. I have pulled plug on all devices, re booted router with no success. Have also checked input plugs and tried known working HDMI cables. My wireless boxes are fine. Help….
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U-verse TV Equipment
127
11
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Collection
Collection of an old account from 2016! Turned over to a ERC not returning the equipment. I did return the equipment in 2016.
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U-verse TV Equipment
70
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0