
Topics (3)
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HDMI Cable
Hi folks. I purchased a 50' HDMI cable for a 2nd TV but it says no signal. When I use the cable from the 1st TV, it works fine, so it's obviously the cable I bought. It's an RCA HDMI from Menards that says its good for video and digital audio. Can you suggest where I should get the right cable? Need
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U-verse TV Equipment
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DTV Stream Account Link
I am having access problems to DTV Stream account. DTV Stream reps tell me i need to unlink DTV Strem account from ATT account for resolution on their end. I assume that is the myATT account. How do I do this? I do not see a way on the myATT website to unlink the two accounts. Also tags and topics o
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U-verse TV Account
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Poor customer service
AT&T lacks with their customer service. Do not trust anything they say. I recently started renting in a community that only has ATT as an option. First the service guy tells me not to call and change my service or they won’t be able to install. And that att would know I didn’t get the two extra rece
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U-verse TV Equipment
82
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Accepted Solution
Official Solution
Recording issues
My recordings now pause don't play for a few seconds and when the recording restarts I miss parts of the program. Some shows, once I start watching the recording it goes directly to erase.
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Watching U-verse TV
125
3
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Picture badly pixelated
Two to three times per week, the U-verse picture gets badly pixelated exactly at 6:30 PM EST on all channels and lasts for about 20 to 25 minutes. I have tried to research but can't find a solution. The picture gets frozen in the pixelated squares and it progresses very slowly, but doesn't have any
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Watching U-verse TV
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Official Solution
How do I do vacation suspend on my U-Verse and keep my internet and telephone active during the same period. I have fiber optic service.
How do I do vacation suspend on my U-Verse and keep my internet and telephone active during the same period. I have fiber optic service. AT&T says I have to put all three into suspend. Is that correct?
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U-verse TV Account
249
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Accepted Solution
Official Solution
The power at& my U-verse box is blinking green and my tv keeps cutting off
My tv keeps cutting off by itself and the power button is blinking green. I have did the reset by holding the power button down for 10 seconds but still nothing. There is a black screen with 3 white dashes going across the bottom of the screen like it’s loading and there are 2 gear pictures on the s
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U-verse TV Equipment
1.3K
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Returned Equipment charge
I returned the U-Verse equipment on 4/18/22 via FedEx for which I have a receipt. I have gone round and round regarding this charge with ATT and the collection agency! This has been going on for over a year...I just caved and paid the balance so it doesn't reflect on my credit! How can I get reimbur
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U-verse TV Equipment
103
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Distance Limit on wireless receivers from WAP
Wanting to add 2 more wireless receivers for a total of 3. What’s the maximum distance from the WAP that the receiver can be used?
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U-verse TV Equipment
237
7
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WAP and 2.4GHz WiFi interferrence
When my WAP is plugged in, the PAIRED light is blinking and my 2.4GHz WiFi is non-functional. I have no issues with my WiFi boxes, however as soon as I unplug the WAP, my 2.4GHz WiFi is just like it was prior to my service call and an unsuccessful attempt to connect a third WiFi cable box.
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U-verse TV Equipment
123
2
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