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Change email
I want to change my email on my direct tv service
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Watching U-verse TV
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RED X error 3
New receiver installed. Can't get past the RED x error code 3. Several cycles of power up and power down. What's next?
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U-verse TV Equipment
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BGW 320-5050 hooking up Uverse box
I have fiber coming to a BGW320-5050. From there it's hooked up via Ethernet to a router on the other side of the house, which feeds Ethernet jacks in various places around the house, including one that feeds my Uverse TV. In that connection there are 3 cat5 Ethernet connections - (1) wall to Netgea
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U-verse TV Equipment
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Accepted Solution
Official Solution
replacement set top box
replacement set top box doesn't match account settinge
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U-verse TV Equipment
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Basic Protection Plan
I've decided I no longer wish to pay $8.99 monthly for the basic protection plan. How do I cancel that part of my package?
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U-verse TV Account
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Signal lost EVERY NIGHT @ 2:01AM
I’ve had U-verse for years and have dealt with a few issues along the way. However, for the past 2-3 months, my upstairs tv with wireless receiver will be working fine until the clock strikes 2:01am EVERY SINGLE NIGHT. Most nights I am able to reboot the receiver and carry on. However, it lost the s
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U-verse TV Equipment
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UVERSE signal loss daily early morning about 1am CT...never can get resolution
Consistently my UVERSE TV signal is lost at 0100 to 0200 and then recovers. I've reported this multiple times and have had all equipment replaced more than once. I'm almost certain it's due to ATT system maintenance of some sort, but it's quite difficult to get resolution when you can't get a live s
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Watching U-verse TV
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Accepted Solution
Official Solution
Remote with voice activation
I ordered a replacement remote for my elderly aunt and uncle so that they could do voice command, but it appears the remote sent does not have this function. Is this not a feature available on AT&T remotes?
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U-verse TV Equipment
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Billing
I cancelled my subscription in early April. The 11th I think. But, my auto pay just paid you $217.40 for the month of April. I returned your equipment over 2 weeks ago. But, yet you are still billing me? That is called stealing. Please refund my money. I now have an open case #129305810. Can someone
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U-verse TV Account
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Verify employee
Someone came to my home claiming to be an ATnT employee. I need to find out if that person was fraudulent.
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U-verse TV Account
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