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We lose the connection on one of our tvs every day and have to reset the modem.
At least once a day, sometimes more often, our bedroom tv loses its signal and we have to reset the modem. This is very frustrating, especially considering how much we are paying each month. Seriously considering dropping U-verse altogether!
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U-verse TV Equipment
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Wireless receiver has all blinking lights
I have AT&T uverse and fiber internet. My living room TV works fine. The bedroom receiver has flashing lights. I tried rebooting the receiver. Still flashing lights. I rebooted the gateway. Still flashing lights. Now what? I had a power outage for eleven hours after storm.
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U-verse TV Equipment
472
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"Press OK to browse a list or recordings" while watching DVR
Often when I try to watch a recorded program on my secondary receiver, I get a bar down near the bottom of the screen that says "Press Ok to browse a list of recordings". Pressing OK, back, or exit just stops the playback and returns to the program list, although the program list generally has to re
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U-verse TV Equipment
13.6K
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Non-Functioning U-verse Wireless DVR
My wireless VIP 2500 has died. I need a new one. I have spent over an hour on the phone being shifted from number to number with no one able to assist. I need a direct call number to order a new box. I am an employee and it seems to be harder to provide support than if I were not.
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U-verse TV Equipment
70
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Official Solution
Box and tv turn back on after I press off on remote
It usually takes me 3 times to turn off my box and tv after pressing the off button on my att remote. I press the off button, it turns off and then right back on after a few seconds. I press off and it does it again. Usually on the 3rd time it takes and stays off. It only ever happens on my main tv
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U-verse TV Equipment
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Terrible customer service.
I have the same issue as Jessica Strum’s above issue. Apparently previous owner had a business account which has not been canceled. So I can’t get service. After hours on the phone , I called Xfinity. They are coming tomorrow to set up tv and internet.
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U-verse TV Equipment
48
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Uverse app to my Fire Stick
I added the Uverse app to my Fire Stick and when I attempt to login I get "error authenticating please try again". This error happens on both my fire stick and fire tv. I can login just fine on the computer but have never been able to access Uverse on the fire stick. My login and password have been
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U-verse TV Account
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Accepted Solution
Disable standby to avoid from pressing OK.
We have 6 U-verse receivers in a A/V closet for 6 treadmills with TV's and when the machines are not in use the receivers timeout and you have to press the ok button. The treadmills are able to change the channels on the console, but do not have an ok button, so you have to go in the closet and and
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U-verse TV Equipment
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RECYLE CABLE BOX
ATT emailed me after canceling the tv service to recycle the outdated cable box rather than to return it. How do I know if ATT will later ask for proof that I recycled the unit? Or if ATT will charge me for the unit since they didn't ask for proof that I recycled it? ATT does some stran
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U-verse TV Equipment
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