
Topics (3)
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Basic Protection Plan
I've decided I no longer wish to pay $8.99 monthly for the basic protection plan. How do I cancel that part of my package?
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U-verse TV Account
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Signal lost EVERY NIGHT @ 2:01AM
I’ve had U-verse for years and have dealt with a few issues along the way. However, for the past 2-3 months, my upstairs tv with wireless receiver will be working fine until the clock strikes 2:01am EVERY SINGLE NIGHT. Most nights I am able to reboot the receiver and carry on. However, it lost the s
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U-verse TV Equipment
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UVERSE signal loss daily early morning about 1am CT...never can get resolution
Consistently my UVERSE TV signal is lost at 0100 to 0200 and then recovers. I've reported this multiple times and have had all equipment replaced more than once. I'm almost certain it's due to ATT system maintenance of some sort, but it's quite difficult to get resolution when you can't get a live s
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Watching U-verse TV
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Accepted Solution
Official Solution
Remote with voice activation
I ordered a replacement remote for my elderly aunt and uncle so that they could do voice command, but it appears the remote sent does not have this function. Is this not a feature available on AT&T remotes?
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U-verse TV Equipment
292
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Billing
I cancelled my subscription in early April. The 11th I think. But, my auto pay just paid you $217.40 for the month of April. I returned your equipment over 2 weeks ago. But, yet you are still billing me? That is called stealing. Please refund my money. I now have an open case #129305810. Can someone
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U-verse TV Account
192
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Verify employee
Someone came to my home claiming to be an ATnT employee. I need to find out if that person was fraudulent.
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U-verse TV Account
281
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Accepted Solution
Official Solution
Wirless uverse reciver setup
Can i connect wireless uverse receiver directly to the modem using wps without having WAP as a workaround without the need to wait until they ship me a new WAP ?
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U-verse TV Equipment
286
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Accepted Solution
Official Solution
Change wireless cable box to use extender
Our living room cable box is wireless & it continuously freezes when we watch tv (like now) and even rebooting does not make it better. We have the ATT extenders but according to Smart Home Manager this cable box is not connecting to the extender in our living room but to the main gateway in a diffe
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U-verse TV Equipment
490
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U-verse tv
Have Red X on u verse tv screen. Ran all recommended recovery procedures multiple times. Still have Red X. UVerse receiver making strange noise!
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U-verse TV Equipment
108
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