DIRECTV

I am a direct tv satellite customer because I live in a rural area without high speed internet provider availability. I need a new TV, which are all 4K.  So I called Direct TV customer service to see if the Genie product I use now can supply 4K to the new TV I am considering.  Customer Se

Just got the update for the new interface. The first thing I noticed is that pressing previous channel or exit on the remote while watching a recording does not necessarily return to the current live channel. Rather it goes to the channel that first appears when the Genie (HR44) is turned on, not th

I cannot login to either site from a Windows 11 PC using Edge or using Chrome. The sites always return an error page. The error on the page is: An error occurred while processing your request. Reference #219.babdb17.1734533300.7bfd9901 https://errors.edgesuite.net/219.babdb17.1734533300.7bfd9901

Can't log into my account. Keep getting this message An error occurred while processing your request. Reference #219.4b78ce17.1734455140.3a50efba https://errors.edgesuite.net/219.4b78ce17.1734455140.3a50ehttps://errors.edgesuite.net/219.4b78ce17.1734455140.3a50efbafba Don't know how to fix

One America News was one of the best news channels directv offered. It's pretty sad that we get CNN and MSNBC along with a group of Gay and liberal channels that most of your customers Don't even want, but the channel we watched was taken away. That's why your customers are going elsewhere!

The recent update to Satellite Directv Service that changed the user access and menu functionality is terrible.  The effort, it appears, seems to be trying to make Directv user menu access look and function like an online streaming service.   The effort has failed.  Not only is

I switched to a new Samsung TV (Q72D Series - 4K UHD QLED LCD TV) from an older one. My Genie remote barely works. Power on/off works, and the channel up/down, but not much else. Briefly the numbers will work and then they stop. The volume works that is paired with a sound bar. I reset the receiver

Was recording Yellowstone series and got a popup saying if you wish to keep recording additional episodes requires additional $2.99 (assume per episode). Is this charge added for any series or certain ones? Pretty disappointing fact.

I’m ready to save some money by cutting the cord. Since there is no proration, can I just not send in my next payment?  How many days grace will I continue to receive service before you realize I’m not paying you any more money?

I've tried to get an answer a few times over the past 5+ years, with no luck, and I guess it's time to try again. How is it that one station that I should be receiving, FSTV, nearly always gives a 771 error? On average that channel comes in for about 3 weeks out of the year, but I set it to record a