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Remote

I got a new remote and programmed it as told. The DirecTV works but the TV/volume etc don’t. I went through all codes along with trying to pick my model and it didn’t work. What do I do next?

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58

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Technician won't get on the roof

So last week I was so excited. For the first time ever I was going to get DirecTV. Called, got approved with my landlord and everything. It was official and set up I was going to get DirecTV today. I took off work, made sure I was up early as the install time was between 9 and 11. The technician com

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777

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Digital side channels

Why doesn’t Directv provide all the digital side channels available locally on over the air tv?

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95

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Intermittent black screen…Again

This issue has been raised here for more than a decade. We do not stream on the DIRECTV app. We have DIRECTV satellite, DVR, and an LG Smart TV. For some reason, the intermittent black screen only happens on the two PBS stations we have. I don’t know if that’s a coincidence or not because most of th

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1.4K

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Accepted Solution

channel 312 sound cutting out during programming

anyone else experiencing this? during commercial sound was fine and when programming returns, sound continuously cuts out. Now it's happening on commercials too.  I reported to Directv.  doesn't appear to be happening on any other channels.  No issues last night, so far happening all

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Official Solution

Closed

How can I watch my own DVDs ?

We just joined DIRECTV yesterday, but upon reviewing the settings on the remote control, we cannot find a way to change to the port that the DVD player is connected to. please advise. Thank you in advance.

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574

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Whole-home DVR Does Not Work After Software Update

On Oct. 30, the software on my HR24/100 DVR and my 2 H24/700 receivers was updated. Now whole home does not work.  The H24's do not show a playlist or give the option to record a show.  The whole home status says, "No Networked DVRs Found". I cannot find any release notes for the softwar

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115

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Upgrading to 4K - Is Genie 2 really required?

Good morning. Long story, I called to cancel my Direct TV satellite a few weeks ago, and one day before it was set to cancel, my wife called and signed up for a new 2 year contract, including wireless "mini genie" clients and DVR (which we did not have before) even though every TV we have is next t

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97

5

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Directv WVB Mounting Plate

Hello. I got my service installed and the technician installed a WVB for my mini wireless clients. Only issue is that I cannot wall mount my bridge. Per the manuals the bridge should have came with a mounting plate the bridge slides on to after the plate is screwed onto the wall. I have called a few

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143

2

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How to fix pixelated locals

Over the last couple of days we have been trying to watch NBC Sunday Night Football and the World Series on Fox on our receiver in Charleston, SC, and the signal has been pixelated and had major artifacts continuously, and even occasional dropouts. This has never happened before as we have been cust

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92

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