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Error code

When I sign into my new TV I get code 8013 I don't know what that means all my other devices are working good

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166

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We recorded the Packer game but the recording takes me to YouTube?

We set the dvr to record the Packer Game today 10.27.24 at noon on channel 6 Fox and the recording tells us to launch YouTube? Why can't we watch the game and why is it telling us to launch YouTube when we recorded it from channel 6?

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72

1

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New update!

Does anyone know how to navigate the new update menu? I can’t find my recordings or delete my recordings? Spent hours recording this weekend and now where are they? I have reset the dvr numerous times with no luck! I am so frustrated because I feel we spend lots of money for these services and now

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122

1

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List, only shows DVR recorded programs to delete.

Instead of showing all the programs I've recorded when I go to List, it just shows me how to delete recordings.

Question

81

2

0

Genie HR54 swap for Genie2 HR17

I just received a HR54 receiver fedex to replace my HR54 that had a hard drive failure. I was thinking maybe I should have asked for a Genie 2 as I have two genie mini clients one hooked up to a 4k tv the other is not plus the tv that had the HR54.  So three tvs hooked up. I am going to buy an

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539

30

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My directtv account

I want to create a login but I don’t have my account number

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95

1

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Closed

Update phone call

Has anyone received a phone call about doing an update over the phone? Seems odd to me.

Question

94

4

0

Closed

New Local channels now available.....but with a mystery

Watertown, New York, locals are now on DirecTv, they seem to have most of the locals, except for two PBS SD subcarrier feeds.  However, since this area has no NBC affiliate, they are bringing in a signal from WHEC Rochester (NY).  This would be fine except that WSTM (Syracuse) is closer by far; and

Question

846

6

0

Can't watch programs

For five days, we keep getting the message that the receiver is having problems communicating with the Sat Dish. It's NOT what's wrong. What's wrong is that they are updating the software and instead of doing it in the middle of the night they do it during the day and during Prime Time viewing. This

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188

3

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Why was my recording canceled by LIV? What does that mean

I went to watch the Bulls game late last night and only 1 minute was recorded. Checking history it said “the recording was canceled by LIV”. What happened? I don’t want this to happen ever again.

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201

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NOT FINDING WHAT YOU'RE LOOKING FOR?