New Member
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2 Messages
Can't get past opening screen with my Dish stream box and Genie Directv remote
I have reset the remote and reset the stream box. The remote should be like it comes out of the box. the remote now powers the box on and off. But when I turn on the box it says "lets get started" then takes me to a screen showing a remote. Tells me to press rewind and FForward for 3 second. I try that but nothing happens. I'm just trying to get to my opening screen. For right now I just want to use some apps, not even watch the directv signal. But I can't get the machine to open up.
DIRECTVhelp
Community Support
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255.2K Messages
13 days ago
If you're trying to use a Genie remote with a Gemini device, it won't work. The only remote that works with a Gemini device is the one that comes with it, @bbbacres. Please check this guide on how to set up and program your Gemini device and remote: Set up and activate your DIRECTV equipment | DIRECTV Support Charles, DIRECTV Community Team
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