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Tuesday, May 13th, 2025 7:37 AM

the channel and name of the show are on the bottom of the screen but no picture or sound

the channel and name of the show are on the bottom of the screen but no picture or sound when I hit ok on the remote 

Community Support

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255.2K Messages

12 days ago

Hey @sherryvenus. Are you getting the same issue on other devices? Could you also share the channel and the show you're trying to watch, so we can take a closer look? Rhyan, DIRECTV Community Team


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