DIRECTV

Installed a new Gemini box yesterday. The remote will control volume and mute but will not turn on/off tv. It is a Vizio tv. Older but the old genie remote worked fine. Spoke with support. After 30m- they are sending me a new remote. We all know that’s a waste of time and the new remote will also

We CX Directv of ONE of two separate Directv accounts. We currently kept Directv Stream Acct The ONE Directv Account we cancelled 3 months ago continues billing $116.67/month on credit card automatically. After several phone calls with Directv Support to cancel and stop service for this ONE Acct Wit

feedback: Subject: Disappointing Service and Unresolved Billing Issue I am writing to express my extreme dissatisfaction with DIRECTV’s handling of my billing issue. You charged me double for my bill and have refused to issue a refund despite multiple calls and false assurances. I have called you

What to do if resetting your remote and you do not get 4 green lights after pressing 987?

Direct TV settings has all resolutions checked and supported. But it is staying in 480. When checking on the info audio/video screen to change resolution it still only shows 480 ??

I have a subscription through DIRECTV for Starz. On the Starz app I can successfully use my TV Provider to login. I can watch some content but almost all movies have a padlock icon and it won't let me watch it. When I try to watch content with the padlock icon I get this message: So now

This channel is in SportsPak, but is the only channel in that group that I can't recieve. Have done 3 restarts and refreshes and had Chat try for an hour. All to no avail. Others with SportsPak have said this channel is not working for them. Any other advice?

My TV and sound bar were properly connected. One day, when I turned the TV on, I got a notice to program the Genie remote.  I paired the Samsung TV, but when I went to program the Sony sound bar, the model (SACT-260) isn't listed.  I tried all of the codes that start with SACT, but none w

I have general hospital set to record all episodes and it has not recorded in the last two days (Monday, 4/22 and Tuesday, 4/23). It shows set up to record, yet it does not record.  General Hospital is #1 priority on our recording manager list.  Why isn't this program recording? &nbs

Problem started a few months ago after a software update. Does it live and on dvr recordings.  Only happens  on my local PBS station.  All the other stations  work.  One station only, .when it happens,  I can switch to a different channel and it works, switch  bac