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Topics (3)
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Seeing 771 Error Code on Your Screen?
Use SignalSaver™ or the DIRECTV App until it resolves. Click here to learn more.
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Watching on Satellite
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Local Channels Freezing And Going Blank
Local channels keep freezing and going blank. Outages last from 30 seconds to several minutes.
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Watching on Satellite
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cannot connect to website
I cannot connect to direct tv website from my computer
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Satellite Account
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Accepted Solution
Direct T.V. new service
I do not want streaming. I am interested in satellite packages. Can I still get satellite without it being connected to my internet.
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Watching on Satellite
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remote
Does anyone else have trouble seeing the remote in the dark? I just switched from Cox and their remote was fabulous! It lit up when you picked it up and was bright. This Direct TV remote only lights when you press a button, is very dim and only stays lit for 5 secs. Is there a better remote?
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Satellite Equipment
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Directv Perks page Something Went Wrong
I have been using Directv Perks for a while now without any issues but now when I log in the page loads perfectly then automatically reloads with this message: Something Went Wrong Try refreshing the page. If the problem persists, call us at 1 (800) 531-5000 between 7:00 AM & 9:00 PM CT Can you tell
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Satellite Account
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What does it take to get an employee of Direct TV to actually follow through with what they say they are going to do?
I have been calling Direct TV for months now explaining to them that we only have 3 TV's not 4 so we should be getting one TV for free and then being charged for 2 ($7.00/Each) which would be $14.00 per month. They have been charging me $21.00 per month for months now. I gave them the serial numbers
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Satellite Account
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I have a tech coming out today to switch my set up from a wireless setup with the genie 2 to a wired setup because I lost internet?
So I was wondering why I called direct and told them I lost my internet and they said that my Geminis won't work and I needed to switch to a hardwired cable connection with regualr genie mini clients. Now I've done my research and know that they will continue to work just fine for satellite. I just
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Satellite Equipment
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A door to door salesman.
How would you open my account with no username or password using only the receiver id and telephone number.
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Satellite Account
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Accepted Solution
Channels now missing on DirecTV App
We are a current DirecTV sattelite customer and had our Genie box replaced today due to a recent lightning storm. Now, a specific channel is missing from our lineup when streaming via the app. We have NBC Sports Bay Area (channel 696) as part of our sattelite package and immediatly after the technic
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Satellite Equipment
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