
U-verse TV Account
Learn how to manage your U-verse TV account.
757
All
Question
Accepted Solution
Official Solution
Rewards card question
Hello, I want to become an AT&T customer and I will be signing for an internet and tv services. Checking the plans on the website they are offering me three rewards cards (100, 100, 200) if I sign this week. Are these reward cards like real cash that I can spend anywhere or they will be valid to spe
Question
152
2
Service for TV, Phone & Internet out since 8/15. What is status?
Service out at Ocean Terrace, Palm Beach FL 33480 [EDITED]. We have Case No. [EDITED] When will this be resolved and repaired? [EDITED per Community Guidelines - removed personal information]
Question
48
2
disaster relief from home fire
house fire destroyed uverse equipment - you said you'd waive equipment fees but now have turned me over to collections - what gives??
Question
48
2
0
Package Comparisons
There does not seem to be the U series of packages...the new packages are called choice, ultimate, premier, ultra.....so can anyone tell me which is equivalent to U300 or are they all completely different now?
Question
151
9
0
My AT&T service (TV and Internet) initial "no contract - contract" expired.
I have attempted to get a human for help, I quickly learned that even their SUPERVISORS are BOTS. When I finally connected to a human, it was a Latina with a heavier accent who I could not understand. After advising her of the problem I was having she continued nonetheless. When I asked for a SUPERV
Question
83
2
0
How to check status on Case Number
My phone, TV & Internet have been out 6 days. How do I find out status?
Question
101
0
0
No bill received for July/Aug 2020
I have been looking for a bill to pay my Uverse A/C . This bill was do Aug 15, 2020 and cannot find it online or in my mail. I cannot find out how to check on this bill. Please let me know without searching the web for hours. Thank you Carol (Edited as per community guidelines)
Question
102
3
0
How do I report a downed telephone line?
I have a line in front of my house (laying on the sidewalk) that DTE has told me is a telephone line. I don't have AT&T, or a landline. I called 800-288-2020 and was told to call Risk Management at 800-894-0374. I called but only received voice mail. I don't know if this is the correct number to cal
Question
1.5K
8
0
I was told the desired package was available, paid in advance, and was then told I couldn't get a refund after I was given a different pack
yesterday (Aug 16, 2020) I contacted at&t to inquire about internet service. After a quick description of my internet use, the salesman recommended a $110 package including 30 mg internet, 200 channel cable, that came with a $200 visa gift card, and one years worth of free hbo. I agreed that i would
Question
59
2
0
Roku app
Can I use AT&T universe cable sign on for AT&T roku channel or do I need to buy a separate subscription?
Question
234
3
0