U-verse TV Account

U-verse TV Account

Learn how to manage your U-verse TV account.

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Rewards card question

Hello, I want to become an AT&T customer and I will be signing for an internet and tv services. Checking the plans on the website they are offering me three rewards cards (100, 100, 200) if I sign this week. Are these reward cards like real cash that I can spend anywhere or they will be valid to spe

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152

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Service for TV, Phone & Internet out since 8/15. What is status?

Service out at Ocean Terrace, Palm Beach FL 33480 [EDITED]. We have Case No. [EDITED] When will this be resolved and repaired? [EDITED per Community Guidelines - removed personal information]

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48

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disaster relief from home fire

house fire destroyed uverse equipment - you said you'd waive equipment fees but now have turned me over to collections - what gives??

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48

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Package Comparisons

There does not seem to be the U series of packages...the new packages are called choice, ultimate, premier, ultra.....so can anyone tell me which is equivalent to U300 or are they all completely different now?

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151

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My AT&T service (TV and Internet) initial "no contract - contract" expired.

I have attempted to get a human for help, I quickly learned that even their SUPERVISORS are BOTS. When I finally connected to a human, it was a Latina with a heavier accent who I could not understand. After advising her of the problem I was having she continued nonetheless. When I asked for a SUPERV

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83

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How to check status on Case Number

My phone, TV & Internet have been out 6 days. How do I find out status?

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101

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No bill received for July/Aug 2020

I have been looking for a bill to pay my Uverse A/C . This bill was do Aug 15, 2020 and cannot find it online or in my mail. I cannot find out how to check on this bill. Please let me know without searching the web for hours. Thank you Carol (Edited as per community guidelines)

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102

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How do I report a downed telephone line?

I have a line in front of my house (laying on the sidewalk) that DTE has told me is a telephone line. I don't have AT&T, or a landline. I called 800-288-2020 and was told to call Risk Management at 800-894-0374. I called but only received voice mail. I don't know if this is the correct number to cal

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1.5K

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I was told the desired package was available, paid in advance, and was then told I couldn't get a refund after I was given a different pack

yesterday (Aug 16, 2020) I contacted at&t to inquire about internet service. After a quick description of my internet use, the salesman recommended a $110 package including 30 mg internet, 200 channel cable, that came with a $200 visa gift card, and one years worth of free hbo. I agreed that i would

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59

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Roku app

Can I use AT&T universe cable sign on for AT&T roku channel or do I need to buy a separate subscription?

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NEED HELP?

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