
U-verse TV Account
Learn how to manage your U-verse TV account.
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Questions
how do you find out answers to what you post, just customers or company, probably not company since they can't resolve your problem anyway
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Billing
can't get Uverse bill, can anyone help been trying for two weeks, now September will be coming in.
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Rewards card expires?
On my rewards card says valid thru 8/20 so is it good until the end of the 8th month?
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My DVR has been deleting recordings
My DVR has been deleting recordings. The problem has been going on for over 3 months. I’m my 4th new DVR have had the modem replaced and a technician has been here. The recordings are still deleting in their own. It’s not a space issue because I only have 4 shows recorded and then they are gone. I h
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AT&T Chat Failure & No Customer Loyalty
In early June I used AT&T's online chat hoping to extend my U-verse current promotion and was told by the agent that they had talked to a specialist and that my current promotion would continue for another 12 months, yet I later found out that the agent failed to complete the promo extension as prom
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U-verse TV Pictures Pixelate, Freeze--lots of problems & no resolution
For the past 5 yrs+ I have been complaining to AT&T about their lousy U-verse tv service. I have 2 tv's, and one or both experience the picture pixelating, freezing, jumping forward numerous frames, and just recently it began freezing the picture while the sound continues. I have had service techs o
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Returned equipment years ago and your now saying I have a bill.
About 4 years ago in 2016 we had u-verse. When we moved they canceled out that account and opened a new account and brought new equipment. They did not pick up the old equipment when they came and we mailed it back. Mind you this was 2016 time frame. There was a bill from the old address that got lo
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How long does it take to get HBO channels on Uverse after signing up for HBOmax?
I got an email saying that because I have 1Gbit internet, I get HBOmax for free. And if I have U-verse, the HBO channels and HBO on-demand will be enabled also. I signed up for HBOmax yesterday and it works fine, but the HBO channels still aren't available. Anyone know how long it should take?
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Old UVerse account
My elderly mother is due a refund for a very old account (2015), and has now been turned over to the State Comptroller. I have Power of Attorney for her, and am trying to collect the funds for her. I need to establish this is her account, but have not been able to get anything from ATT either online
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