U-verse TV Account

U-verse TV Account

Learn how to manage your U-verse TV account.

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New Kiosk

I was attempting to pay my Jan. bill at the new Kiosk. I swiped my card went through the steps to pay, got to the end and no receipt. I asked an employee about it. He said you didn't pay your bill swipe it again-and same thing happened again.. no receipt at the end of the transaction, he said it tha

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Reward Card Never Received

For more information about the reward process and receiving your reward card, visit the Reward Center Information Page. After you activate/install your qualifying service, watch your mailbox. You will receive reward claim information within 4 weeks of installation/activation. Once notified, you’ll n

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Att-promotions.com is it a scam site?

Is att-promotions.com an authorized retailer or is it a scam site? It showed up as a green site as an add in my google search.

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Modem

My broadband 1 light is blinking red, my internet is operating fine. I unplugged and re plugged everything and it didn't fix the red blinking light

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tv remote control

the tv remote does not work properly, it takes multple attempts to change a channel. i habe changed the batteries, without any resolution of the problem. i have position the remote up, down, sideway before it changes the channel. it is very frustrating. I am requesting a new tv remote.

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How do i lower my bill and keep the same service?

As you know these are tough times. We switched from Spectrum to AT&T last year. We were very pleased with the change over. How can we now lower that bill down to where it was last year? I have lost my job due to health and our budget is 150.00 per month (minus movies). I know these are scary times

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sbcglobal.net email account not working

We cancelled our ATT internet subscription because we moved out of our house. Now our sbcglobal.net email account is not working.  Is there a way to get our sbcglobal.net email accounts back when we do not have an internet subscription for our house?

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I cancelled my account over a year ago and now a collections agency is calling!!

I spoke with a representative in June of 2015 and requested that they cancel my services. It took 2 months for ATT to send me the box to ship the equipment back. Now over a year later I get a call from a collection agency saying I owe ATT over $200 after I cancelled the services! Everytime I call th

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Sent to collections after paying my bill!

I canceled my directv and at&t service back in January 2016 and paid a final bill of $714.92 in February! I received the equipment box to send all of the equipment back in and mailed it out immediately after I received it (within 24 hours). Less than a month later I received another bill stating I o

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Paid Bill sent to Collections

Hello there,I had a U-Verse pending balance of $139.69 that I paid in full on 10/27/2016, today I have received a collections letter from Sunrise Credit Services saying that this balance due has never been paid off.  Could you please explain why is this happening ??????Thanks

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