1 Message
showtime anytime app giving error no subscription
I'm trying to log into the showtime anytime app on my phone, fire tv, and computer. All of them are saying that I don't have a subscription for showtime, which I do.
1 Message
I'm trying to log into the showtime anytime app on my phone, fire tv, and computer. All of them are saying that I don't have a subscription for showtime, which I do.
DIRECTVhelp
Community Support
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254.4K Messages
3 years ago
We'll do our best to help you get signed in to the Showtime app, jmb924.
Let's meet in a Direct Message on this. Please check your Direct Message Inbox. It's the chat icon next to the bell icon in the upper right corner of the Forums.
Aminah, AT&T Community Specialist
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wungee
New Member
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14 Messages
2 years ago
FINALLY!! Phone Support doesn't have a clue, but we are now watching Showtime Anytime on our TV in spite of their inability to help numerous times. Here's the trick: the "Activate Device" screen gives instructions for a PC OR your mobile device. IT DOESN'T WORK IF YOU FOLLOW THE STEPS USING YOUR PHONE!! No one in Customer Svc (the overseas office, at least) had ever heard of the problem. DO THE "ACTIVATE DEVICE" STEP ON A COMPUTER!!!! (We also activated Sho Anytime on the TV closest to the "Tower", but don't know if that had anything to do with it.) Showtime's instructions are either wrong or we have a cell phone problem....which wouldn't surprise me.
You are WELCOME!
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