
U-verse TV Account
Learn how to manage your U-verse TV account.
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Question
Promotions Unavailable Now
I'm currently subscribed to the U300 All Included tier, I had been receiving a $60.00/month off via a promotion that expired on 06/03/24. I've had at least two live chat sessions trying to obtain a new promotion so I could afford to keep my current level of service. So far the chat agents I've spoke
Question
316
14
0
AT&T Uverse App on Firestick login
I've downloaded the U-verse app on my firestick. What login do I use? My Wi-Fi login or my acct login that I use to pay my bill? I really don't want to use the billing login.. ugh!
Question
854
14
0
Accepted Solution
Closed
Improper disconnect fee when account cancelled because of continuing programming contract issues
After many weeks of programming loss due to lack of a negotiated contract we were forced to cancel our longtime DirecTV service to move to another provider that allowed the missing programming to viewed. I contacted LOYALTY and informed them that we would not be paying the disconnect fee as we were
Question
225
3
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Removal of PII
Hello, How do I get in touch with AT&T to remove my PII? I am no longer with AT&T and wish for that information to be deleted permanently. My info was stolen when the servers were compromised. Thanks
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205
8
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Bally Sports WI not streaming UVerse
I live in Milwaukee and pay for AT&T U-verse TV U450 $201.00 I get Channel 1744 BSWI but cannot use the app on my my phone (while in the Milw area) Why is this not working, I have used it for years.
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226
1
0
Uverse Account Has Incorrect STPs Ser #s
Recently (~ 4 weeks ago), I requested a WiFi extender. In the original order, they sent a new gateway along with the extender. I informed AT&T that would not work, as I needed a gateway with coaxial connections. They replied with "Try this" and wasted their time and mine sending out new other STPs (
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185
1
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Uverse owes me money and refuses to pay
I was a loyal, never once late on a payment, Uverse 300 customer for over a decade. When I decided to cancel my subscription, I neatly packed all equipment and mail it on time. I received the email, "Congratulations your equipment has been returned." About 2 weeks later they charged me $164.02. I ca
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240
2
0
Accepted Solution
Official Solution
Closed
Finally switching away from Uverse to AT&T DirecTV Streaming
After having my most recent main DVR fail (Pace IPH8100) and have to perform a factory reset, losing hundreds of recordings, and having been told by the installer when I got the newer Pace DVR that Uverse was eventually going away and it wouldn't be possible to continue with it if we were ever to mo
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530
1
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AT&T TV program pricing
I hope someone from AT&T will read this. I had to cancel my u-verse u200 tv service because I couldn't afford it anymore with my fixed retirement income. However, I've been thinking since then about how AT&T and retired folks could have a win win situation. The price I have here is old and higher no
Question
3K
6
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"Too many sign-in attempts" error code.
Once again the "Too many sign-in attempts" error code has returned. In order to log into either my ATT account, DirecTV account, or verify my subscription using a firstick app I need to reset my password. The login issue shortly after the data breach. Called tech support and they had no clue. Nothin
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2.5K
7
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