U-verse TV Account

I was a loyal, never once late on a payment, Uverse 300 customer for over a decade. When I decided to cancel my subscription, I neatly packed all equipment and mail it on time. I received the email, "Congratulations your equipment has been returned." About 2 weeks later they charged me $164.02. I ca

After having my most recent main DVR fail (Pace IPH8100) and have to perform a factory reset, losing hundreds of recordings, and having been told by the installer when I got the newer Pace DVR that Uverse was eventually going away and it wouldn't be possible to continue with it if we were ever to mo

I am power of attorney for my elderly aunt who is technically challenged. I am very frustrated. AT&T has a POA team that handles POAs. I sent them my POA and Drivers License. I received an auto-reply that says this: Thank you!   Your email to the Power of Attorney Team has been received.&n

I recently received a quote from AT&T for a custom work order that is needed for construction that both my neighbor and I doing with the same contractor. The AT&T work involves re-routing the drops to our homes as well as part of the line underground. I was absolutely outraged at the price AT&T has

I hope someone from AT&T will read this. I had to cancel my u-verse u200 tv service because I couldn't afford it anymore with my fixed retirement income. However, I've been thinking since then about how AT&T and retired folks could have a win win situation. The price I have here is old and

Once again the "Too many sign-in attempts" error code has returned. In order to log into either my ATT account, DirecTV account, or verify my subscription using a firstick app I need to reset my password. The login issue shortly after the data breach. Called tech support and they had no clue.  

I called today about a problem that I have had with AT%T for months. It is a recurring problem that is AT%T's fault and that keeping recurring and is not fixed. I told the agent that information and she hung up on me. This was after waiting for 20 minutes and talking to a previous agent that said th

U verse app is not working with my Fire TV. I have uninstalled app. I Have re-installed app. Still not working. It was fine until U Verse app was updated. So, what is the solution to fix this.

After speaking with several agents and a supervisor today, I was told that my time to claim my $200 Visa Rewards had expired and there was nothing that could be done. Spectrum would have taken care of this. Their customer service is far superior to ATT/DirecTV. This reward was part of the reason why

I am trying to manage my U-verse TV plan so I can compare pricing of the different plan tiers and premium add-ons. When I go to My Account and Click Manage Service on the My U-verse TV section then click either "Change Plan" or "Add channels or Packages" links I get the following error: User is not