U-verse TV Account

U-verse TV Account

Learn how to manage your U-verse TV account.

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How to get credentials to work for service authentication of TV provider

Have used the "link your TV provider" service to use on my laptop, appletv, work PC, iPhone, iPad, Samsung Android phone without any issue for years. Starting two weeks ago i am not able to get ANY service to authenticate. Each gives some form of "this channel is not included in your plan". I am a U

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69

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AT&T's POA Team

I am power of attorney for my elderly aunt who is technically challenged. I am very frustrated. AT&T has a POA team that handles POAs. I sent them my POA and Drivers License. I received an auto-reply that says this: Thank you! Your email to the Power of Attorney Team has been received. We will answe

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370

10

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ATT Email and Direct TV account the same??

Now when wanting to change my ATT email password I get the message: "User ID has multiple accounts, which account do you want to change the password on" AT&T ID DIRECT TV ID Any idea what is going on? I certainly don't have a Direct TV account......possibly many years ago I may have had their cable?

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85

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Last one out, turn the lights off…

As the Von Trapps sang in The Sound of Music: So long, farewell, auf Wiedersehen, good night I hate to go and leave this pretty sight. It’s been fun, frustrating, fulfilling and memorable. 😢

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394

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Closed

Why an I blocked from my Accounts online?

I have reset my password many times with At&t support online. Case number ER-AM221400001904

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165

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Closed

ATT would rather lose long term customer than do whats right

My mother now is 78 years old. I have moved back in with her due to her getting knee surgery and have been helping her with her bills. In Novemeber of 2023 I was blown away when I paid her ATT bill of 356 dollars for her tv and internet. After looking closely at the bill I see that she was being bil

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883

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Getting Error while managing plan: User is not eligible to change or add U-verse service at this time

I am trying to manage my U-verse TV plan so I can compare pricing of the different plan tiers and premium add-ons. When I go to My Account and Click Manage Service on the My U-verse TV section then click either "Change Plan" or "Add channels or Packages" links I get the following error: User is not

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2.5K

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Accepted Solution

Official Solution

COMPLETE CHANNEL LISTING FOR ATT UVERSE 450

I HAVE HAD ATT UVERSE 450 FOR MANY YEARS AND CHANNELS SEEM TOO BE DISAPPEARING, I NO LONGER GET CINEMAX-TMC AND SEVERAL OTHER MOVIE CHANNELS. I HAVE REBOOTED, INCLUDING REBOOTING THE WPS, MANY TIMES AND STILL NONE OF THESE CHANNELS ARE RESTORED. WHAT IS THE ANSWER.

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467

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Complain about overdue balance

Good morning sir or madam Since December 30th, l switched to MetroPCS, AT&T gave me the code to get the transfer the same day. I would like to know why have l been getting AT&T email advising me that I have a past due balance ? I spoke to different people from AT&T, l told them that l was on auto pa

Question

175

2

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Promotions Unavailable Now

I'm currently subscribed to the U300 All Included tier, I had been receiving a $60.00/month off via a promotion that expired on 06/03/24. I've had at least two live chat sessions trying to obtain a new promotion so I could afford to keep my current level of service. So far the chat agents I've spoke

Question

304

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