U-verse TV Account

U-verse TV Account

Learn how to manage your U-verse TV account.

7.7K

(7458)
S code 1301 when trying to use member ID to log into u-verse TV app

I'm trying to log into my u-verse TV app on my Samsung TV running a fire stick. I put in the correct information and it comes up with a cold 1301 stating that I can't use this access ID and I must use my u-verse member id. Unfortunately I'm using my member id. I did attempt to add a sub account unde

Question

94

1

0

AT&T received funds but did not apply the funds to my account

The AT&T website shows they received my online payment on March 4th, however, they did not credit my account until March 6th. Obviously they used the funds in order to gain the benefit from overnight investments. Pretty repulsive.

Question

93

1

0

Accepted Solution

Official Solution

what is U300 all in?

what is U300 all in?

Question

1.1K

6

0

Closed

U-verse versus DirecTV

Is it true that AT&T no longer supports U-verse? I have a basic U200 account.  What is the equivalent DirecTV plan?  Is it a hard thing to change over?  Does it cost the same or less?  This inquiring mind wants to know...!

Question

1.1K

5

0

Accepted Solution

Official Solution

Att Error - they are "double dipping"

It has come to my attention that I have been paying for U-verse and Direct tv simultaneously. In February of 2023 we were told that our services would be switched over to Direct tv and U-verse would be cancelled. This was a switch we did not initiate; we had no choice. We accepted the change and hav

Question

548

10

0

Blackout Credit for Tegna

Does anyone know if it's too late to get the credit for the NBC (Tegna) outage? I just chatted with an agent to get the $10 credit for ABC (Cox Media) and he said he couldn't do it.

Question

111

4

0

Closed

Internet Upgrade Scam- Deceitful Reps Trick Loyal Customers

My family has been loyal to AT&T for years.  My recent experience calls into question the extent that certain representatives value customer satisfaction over sales that are made in a dishonorable, deceitful manor.  Last month, I was told by an AT&T account manager (I will refer to him as P) that th

Question

1.5K

4

0

Accepted Solution

How can I transfer my ATT Uverse TV to my new house down the street?

I currently have ATT Uverse TV. I have purchased a new home down the street from my current home and would like transfer my UVerse TV service to the new home.  I called ATT and was told that Uverse service is not available.  I was told that I can keep Uverse if I transfer my service. 

Question

301

2

0

ATT would rather lose long term customer than do whats right

My mother now is 78 years old. I have moved back in with her due to her getting knee surgery and have been helping her with her bills. In Novemeber of 2023 I was blown away when I paid her ATT bill of 356 dollars for her tv and internet.  After looking closely at the bill I see that she was be

Question

292

13

0

Compliment a customer service rep

I am wondering where I can send a compliment for a customer service rep at the Michigan Call center.  I had been dealing with issues with my uverse transfer for over two weeks and Jenny ([edited for privacy-please do not post personal or unique information such as but not limited to full names, empl

Question

2.8K

10

NEED HELP?

Pinned Posts

Loading...

Accepted Solutions

View More

Loading...
Loading...