Streaming Setup & Equipment

I just signed up for DirecTV Stream and ordered 2 Gemini Air devices. One device works perfectly but the other device is obviously defective. After starting it shuts down, I've gone through ALL of the troubleshooting steps per your online AI instructions and it still shuts off after a few minutes. I

My router is on line my Bluetooth is up I have tried to reset the device ( box) no luck remote will try and pair , won't . What else can I do ?

My wifi (T-Mobile) is connected to a mesh (Eero) network throughout my home. When I'm using one of my TVs connected to the mesh network and on the DTV app (Firestick), all of my DVR is not accessible. Very few actually. When I turn off the mesh network, the DVR show more available since it seems lik

I just setup my new Gemini Air device that replaces my old Gemini box. I am connecting it through my Denon x4800h AVR, and I am getting just Dolby surround (only Multi PCM) instead of the Dolby Digital + that my Gemini box outputs using the same cable and HDMI port. I have tried all settings on the

If I purchased my own equipment, do you still have to pay a monthly fee?

Zumo tv turns on and works all functions. Except it wont turn off the tv

I need to sign up for DirecTV I am with tri-par and part of a multi-Dweller unit. I called and this is the sight I was given to accomplish this.

I am having frequent problems with the sound being out of sync with the video on both of my DirecTV streaming devices. The problem mostly involves playback of DVRed shows, but has happened very intermittently when watching live, and it happens frequently on the one app (WeatherNation) that I have in

I recently tried Directv streaming using the new Gemini device. I really enjoyed the picture and product. My only problem was I have a Bose Smart Ultra Soundbar and each time I pushed up the volume using the Gemini remote, it was like pushing it up 3 or 4 times up and the same one pull lowered the s

My URC programmer wants to know what codes to use to control the Osprey box.