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Streaming Setup & Equipment

Streaming Setup & Equipment

Help for activating and setting up your streaming experience.

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With the DirecTV Stream mini Genre (my entertainment) package, does it automatically come with a free Gemini device?

With the DirecTV Stream service and subscribing to mini Genre (my entertainment) package, does it automatically come with a free Gemini Air device? (TV set top box or dongle) Is there a monthly usage charge associated with the Gemini device?

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Sudden loss of ARC volume display on Osprey only…

I have three Osprey boxes for my stream service. I’m nothing but impressed with the service coming from lifelong overpriced cable services. Recently I purchased a Sonos ARC Ultra sound bar, connected to the eARC compatible HDMI2 port on my LG OLED display. The Osprey is in HDMI1, and a Firestick is

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Remote Control Options

I need a remote control that is compatible with a DirecTV is internet based thru DIRECTV STREAM box that is user friendly for and elderly person with Parkinson's. The remote that they were given is way to small and DirecTV rep said there were no other options. Please HELP! What other remotes will wo

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Gemini Air Device

I have been a DTV customer for two years now. I have to say that I am satisfied with the service, and features. What I am not satisfied with is the Gemini Air device. It is, frankly, garbage! The processing time is pathetic. In the two years, I have had to replace my device three times. For one reas

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is there a better remote then the one that comes with the Gemini Air

I don't like the remote that was sent with the Geminin Air unit. I see there are others that are sold on internet (silver ones), are they compatible and better than the current one that comes with the Geminin unit

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Volume control not working

I am a new DIRECTV subscriber. Volume Control not working. I have a Gemini Air remote with no MENU or SELECT buttons which were mentioned in some of the instructions on how to program the Volume Control.

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Request for Adaptive HDR support on Gemini Air

I really like the experience of using the Gemini Air for watching DirecTV Stream, but the fact that I have to have HDR on or off only is preventing me from using HDR at all because of how it makes SDR TV look on my TV. Any chance we will get adaptive HDR support at some point? I know it works on the

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Gemini Air Connectivity and Buffering

I have two gemini air devices and have an intermittent problem with low connectivity and buffering. The picture will become grainy and pixillated and then start buffering. Sometimes it resets. Sometimes we have to reboot. We called DirecTV and got a hard re-set but the intermittent problem continues

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LG TV and DirecTV Streaming App

I've been advised to use an ethernet connection rather than the Gemini Air device as that device is not working consistently and I keep getting "no internet" messages when there is internet and it corrects when I click off wifi and click it back on. We have a new LG tv. I am extremely disappointed t

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