
Streaming Setup & Equipment
Help for activating and setting up your streaming experience.
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samsung tv for direct
I have a samsung tv model UN65KS8000, why can't I access the DIRECTV app?
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Tech Protect
I called into tech support for help reprogramming my remote to operate my TV volume, on/off and home theater speaker. We have the Tech Protect on our account. Long story short, I was left with the remote being able to operate my TV speakers and the on/off function of the TV. I was told the home thea
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Box does not retain resolution setting
This is initial thread and I don't know why it was closed. https://forums.directv.com/conversations/streaming-setup-equipment/box-turns-off-and-does-not-retain-resolution-setting/69956f2d25206c43b78e3e25?commentId=69dae8c85d15ba4341d77a8c @chuckpower68 - the same thing suddenly happened to me on 2 d
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198
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No signal.
I have 3 tvs. 1 works fine. The other 2 are giving the no signal message. I do not have an actual dish. All 3 tvs operate through Roku. The Roku remote was lost so I have purchased a new one but was unable to sync and is giving no signal message 3rd TV is just presenting no signal. I have tried all
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179
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Problems hooking up DIRECTV to an LG
I received a DIRECTV Gemini BOX in the mail because I live in a multifamily development . I live in a Single Family Home and the HOA made an arrangement to allow Frontier Internet $$ and Directv as a package . My problem is that LG tvs have all the outlets to hook up other devices in the rear and th
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Box turns off and does not retain resolution setting
Recently, suddenly, two problems started occurring on our DirecTv Stream box. When pausing viewing on an app, after a few minutes, the box turns off. At the same time this problem started, the box also now does not retain the resolution setting. Anytime the box is turned on, it is in standard defini
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327
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RC83V Remote problems
My NEW remote works when it want to. I have used the AI over and over again to repair each time the online system says it the unit is paired. I have changed the batteries over and over again. But some buttons will work and others will not. The two blue lights at the top of the remote flash each time
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216
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Closed
Library recordings won’t play
Just in the past two days, we have been unable play Library recordings on two of our three TVs with Gemini devices. Name of the recorded programs comes up on the screen, then nothing for several minutes until a screen comes up with the message, “We’re aware there’s a problem. We’re working on it.” T
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943
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Home Location Not Connected - 3 IP Addresses showing
Hi all, has anyone else run into this? I have a 3 osprey boxes and one Gemini air. Sometimes when they are rebooted, I get the messages about too many streams and I check the location settings in preferences and I see Not Connected and it shows 3 IP addresses, I have verified I have IPV6 turned off
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