Welcome to the DIRECTV Community Forums

Connect with users, ask questions, and find answers!

Streaming Setup & Equipment

Streaming Setup & Equipment

Help for activating and setting up your streaming experience.

1.7K

(1856)
Will my Directv remote display Roku apps?

Will my Directv remote display Roku apps?

Question

56

3

0

Can’t log into direct tv stream app care code 902

Every time I tried to log into the DIRECTV stream app. It gives me care code 902 which I’ve read has something to do with the Wi-Fi but the Wi-Fi is good. Everything else is working and letting me login. It’s just this app in particular. I’ve tried deleting it and re-downloading it. I don’t know wha

Question

14.2K

13

Osprey vs. Gemini

When I signed up for Direct tv streaming service, I got 2 Osprey boxes. Apparently they are no longer available and have been replaced by the Gemini. What is the difference? Are the apps the same? Do they both use the same remote? One of my Osprey’s isn’t working 100% because of a recent storm. I kn

Question

381

2

0

4K and HDR

I just purchased an LG Oled C4. I was finally able to get HDR to work by setting the Gemini resolution to 1080p, but the 4K channels stopped working (message saying my TV doesn't support 4K). If I change the resolution to the recommended 3840x2160p, the 4K channels work but I can't turn on HDR. Is t

Question

569

7

0

DirecTV stream (genre pack) with C71KW-400

I'm new to DirecTV and just got the genre pack (my entertainment). Don't like the interface on Amazon Firestick 4K where I have the DirecTV app. I was wondering if the C71KW-400 will work with my plan and will it stream on 4K (Dolby Vision and/or HDR). Thank you.

Question

86

2

0

Closed

Gemini Air Reliability

I've been very pleased with the original Gemini set top boxes with their wired Internet connections. Now that the original set top boxes have been discontinued, I'm curious to hear customer opinions regarding the reliability of the Gemini Air WiFi connections. Has anyone experienced any issues maint

Question

2.8K

25

0

Accepted Solution

Ordering Gemini Devices

I was a previous DTV subscriber who just reactivated my subscription. I have an old Gemini 1 device. Where can I purchase additional Gemini devices? The "add a device" option is grayed out in my manage devices tab. Also, is the Gemini Air faster than the Gemini 1 devices? I prefer a hardwired device

Question

922

12

0

DIRECTV WITHOUT HAVING A SATELLITE.

I had DIrecTV for 44yrs. The last few years with Geni premiere package. Is it possible to change my service to just DTV streaming without having a satellite on my house? I recently move and have Fios and find the system awful. I miss my DTV but too old to clean snow off the dish anymore. Bottom line

Question

51.8K

16

0

gemini plug error on tv 5109

theres this error on my tv that says please use the power supply that came with the device

Question

127

2

0

Gemini air not working

Went to use remote and it’s not responding. It’s brand new worked yesterday no it’s not. Service started yesterday night

Question

58

1

0

NEED HELP?

Pinned Posts

Loading...

Accepted Solutions

View More

Loading...
Loading...