Satellite Equipment

Just replaced genie product with two Gemeni boxes connected to Sony tvs via hdmi. When powering up the gemeni boxes, they toggle between tv speakers and audio system and half the time land on the tv speakers which is incorrect. And then when I try and go into the tv audio settings and set it back to

Is there a way online to figure what new service would cost without actually placing an order?

Hi, I need some help with an odd problem. I have a client that has C31-700 boxes. They are using the older RF universal remotes with them and DirecTV had us reset the remote (981) when they were having issues. Now the remote doesn’t work at all. It’s almost like the remote reverted to IR mode and th

Hello, I have a hr 21 700 and that is the only active box that I have. I want to move the set up and upon install they went thru the floor. Now I want to move the cable and I have a new line that was ran for my cable modem. I am no longer using that line (moved to fiber internet) and want to use tha

The RC66RX remote that DirecTV sent me will NOT operate my DirecTV HR22-100 receiver. I am seeking to program it to operate the HR22-100 receiver. This is not a request on how to program the remote to control the TV, Audio, etc....

My building Tides at Bridgeside is switching over to you. How do I order the right equipment. A represntative from your company said i needed to do this online.

HR44-500 DVR with RC72 remotes. Pause/Play button non responsive or requires long hold to stop or start playing a recording. Have tried multiple remotes and rebooted the DVR.

We have had DirecTV satellite for over 20 years. In the last few months, when I press the six second rewind button multiple times (like to rewind 30 seconds, 5 times) it will go back to the beginning of a program or back 20 minutes or 7? Really random jumps, but definitely not the 30 seconds I was g

Previous button not working correct when on a DVR movie I gave a Gemini and it’s happening on both tv’s I’ve been waiting for over a month resetting doesn’t work neither did a new remote can I get a ETA for this bug fix

Is there any way to get a view of stuff recorded on my dvr that may have come from a video recorder and not from the TV channels. I have a tremendous amount of background playing on my tv